Great with working with a wide scope of people young and old and differant people of differant races .
Maintenance Engineer (Former Employee), Phoenix, AZ – May 30, 2014
Pros: discounts on all meals
Cons: not many just only working holidays.
Interacting with other departments was great they where all very helpful and kind and willing to help in any way to be a team player for the company.They always had a smile and a happy go lucky atittude .and very hard workers.
Front Office Manager (Former Employee), Palm Desert, CA – May 27, 2014
A typical day at work was assisting the front desk staff as needed with check in's and check out's, working on future schedules, payroll and different issues that might come up that need to be addressed by a manager with the guest. Managing the Hilton guest reviews, trip advisor reviews with comments. This could take research on the commenet from the – more... guest as each case was different. Most of the management was great assisting each department when assistance was needed with heavy check in's, check-out's, over loaded and understaffed housekeeing department. Enjoyed seeing repeat guest's come back to the property and enjoying themselves as well as having the new guest stay with us. – less
Assistant Front Office Manager (Former Employee), Brookfield, WI – May 19, 2014
This is a review of my first job out of college. My focus was on being the assistant front office manager. However, the upper management staff of the hotel was disorganized and not focused on the guest at all. Advancement opportunities, training, and support were non existant. Staff has changed over the years and the hotel has gotten better. I learned – more... about myself in this role, what I was capable of, but the focus was not on managing people, but expectations. – less
Guest Service Agent (Current Employee), Oxnard, CA – May 13, 2014
Servicing guest and customer with the highest quality of customer service. Assisting them with the check-in and check-out process and guiding them through out their stay. This job can become a very fast passed work environment as the daily hours pass. Disgruntled guest are apart of the industry and we strive to do our best to ensure every stay goes – more... as pleasant and hassle free as possible. – less
Horrific, lies upon lies, Mgt changes like water! Corporate lies
Customer Service (Former Employee), East Peoria, IL – May 11, 2014
Pros: none at all!
Cons: too many lies, pay cuts and managers weekly
Horrible, was hired in at a certain amount and 3 mo's later after being the best worker ever they gave me a large pay cut. It was blamed on Coporate but found out they do it alot in EP IL to lower entry level workers. I know 6 EP IL workers had it done to them one even lost $2.85 and hour. Mgt changes weekly, i've never seen soo many Mgt people quit – more... soo much! Horrible, they lie non stop and it is the worst position and place I worked in 30 yrs! Lies to customers also. – less
Front Desk Clerk (Current Employee), Memphis, TN – May 6, 2014
It is a good company and I love the guest. I like working there, you meet new people all the time. You never have to work under bad weather conditions because you are always inside. Overall, I just enjoy making people feel comfortable.