Horrific, lies upon lies, Mgt changes like water! Corporate lies
Customer Service (Former Employee), East Peoria, IL – May 11, 2014
Pros: none at all!
Cons: too many lies, pay cuts and managers weekly
Horrible, was hired in at a certain amount and 3 mo's later after being the best worker ever they gave me a large pay cut. It was blamed on Coporate but found out they do it alot in EP IL to lower entry level workers. I know 6 EP IL workers had it done to them one even lost $2.85 and hour. Mgt changes weekly, i've never seen soo many Mgt people quit – more... soo much! Horrible, they lie non stop and it is the worst position and place I worked in 30 yrs! Lies to customers also. – less
Front Desk Clerk (Current Employee), Memphis, TN – May 6, 2014
It is a good company and I love the guest. I like working there, you meet new people all the time. You never have to work under bad weather conditions because you are always inside. Overall, I just enjoy making people feel comfortable.
Corporate Cook (Former Employee), Louisville, KY – April 15, 2014
Pros: you had the chance to win free nights at other hotels
Cons: no room for advancement, healthcare
A typical day at work was coming in early to assist in preparing for breakfast, cleaning up after breakfast. Then preparing for lunch, along with clean up. Then we would prepare for event meals and catering of the evening. I learned how to successfully multi task, and learned how to interact with guests of the hotel. My management was easy going, and – more... easy to get along with. When hired in there was no room for advancement. Once hired in that was the position you would hold until you left. My coworkers were competitive however I had to watch my every move due to some of them watching to get you in trouble. The hardest part of my job was the early hours, and my coworkers not pulling their weight. The most enjoyable part of my job was working the holidays. This allowed me to utilize my talents as I wanted to. – less
Guest Service Agent/Auditor (Current Employee), Las Vegas, NV – April 13, 2014
The place is nice and clean. The staff is very helpful and attentive. Breakfast was delicious and the chef entertaining. Off the strip which is great but close enough if you so desire. Beautiful mountain views.
Front Office Manager (Former Employee), Alpharett – April 12, 2014
I have a daily checklist that I made up just for myself. sometimes there are unforeseeable tasks that pops up throughout the day are added to it. I check in with my GM to see if there's anything to follow up with, I checked my emails hourly , I double check the list to make sure that everything is done. I often e-mail and call guests to follow up with – more... their stays. – less
Banquet Server (Current Employee), Schaumburg, IL – April 10, 2014
Pros: free food
Cons: nothing to complain about
I worked big parties such as weddings. I worked there part time since I had another full time job. Management was always flexible with work hours since I was a part timer. Management in general was very easy to work with. The most enjoyable part of the job was my coworkers and there was really no hard part of the job. Everything was very easy going.
Cocktail waitress/server (Former Employee), Monterey CA – April 9, 2014
Pros: bonus money fo high sales
Cons: health care
I open and closed most times I worked alone. I did bank deposit, inventory, marketing, displays. I engaged with customers and always highlighted the ad on sale. I kept a upbeat bubbly attitude allowed me to be a lot more personable. I had regulars that traveled every month for business, I learned names and had close relationships with my coworkers. – more... I really enjoyed cocktail serving in the lounge with my friends dad playing live music. I loved working at the Embassy everybody had the same goal and that was to do our jobs above company standards. – less
GUEST SERVICE REP/ PBX OPERATOR (Former Employee), Charleston, WV – April 4, 2014
Provide customer service to all hotel guests; reconcile guests bills, close guests accounts, answer questions in person and on telephone, greet guests; assist with check-ins; reconcile cash drawer; file all paperwork; print copies of bills, submit to proper management and department heads
Night Auditor/ Front Desk Clerk (Former Employee), Tulsa, Oklahoma – April 3, 2014
Pros: free employee lunch of last friday and paydays
Helped all customers in person or over the phone with reservations, payments, checking in and out, Balanced out work day before turning over to next business day, Ran all Reports for all Managers, and had ready for them by email and in mailbox, Answered all calls that came in Hotel and directed to correct department, Made sure all in-house calls where – more... delivered with in 10 minutes by the Engineer – less
Engineer (Former Employee), Lynnwood, WA – March 31, 2014
Pros: free lunch.
Cons: engineering, mold, everything is broken and parts are scarce.
Was not impressed with the operation of this hotel. The "Engineering" department has a high turnover rate and cant keep very much consistency. If you need help on a project good luck. If you are hired on with Spire hospitality the temps will have higher seniority than you. Schedule never rotated. Constant problems from the Chief due to clear negligence. – more... Multiple injuries caused on job due to lack of help.
Great people work there however and that was always nice. Free lunch/dinner is good. – less