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Embassy Suites
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351 reviews

Embassy Suites Employer Reviews

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Fun workplace and friendly staff
Temp (Former Employee), HousekeepingFebruary 23, 2014
Pros: flexible schedule for school
Cons: little room for advancement
hotel staffing and mangement were, great taking in to consideration I was only a temp. and not a full time employee.
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Hard working, worked as a team
Compilmentary Breakfast (Former Employee), Kansas city MoFebruary 20, 2014
Pros: free breakfast
Cons: short breaks
One day at Embassy Suites there was this guy and his 3 yrs old baby she is allergic to milk and we had oatmeal and their was milk in it but we was busy that day were we was running out of thing like apples, oranges, cold milk, and more so I ask the cook to make more but new oatmeal so while I'm waiting for that its more guest I'm assisting too as well – more... so when the oatmeal was done I headed to the guest and told him sorry about the wait. The co-workers I worked it are nice and helpful and we work as a team. I don't have a hard part of my job Because I enjoy helping guest and meeting new people. – less
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Great place to learn
Guest Service Agent (Former Employee), Washington, DCFebruary 15, 2014
*Over all provide five star quailty service
*I've learned to be my best in everything
*Depends on me
*A leader to co-workers
*Getting personal
*Meeting new people
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Great staff
Front Desk Intern (Former Employee), South San Francisco, CAFebruary 15, 2014
Pros: restaurant on site
Cons: short breaks
Can be very busy but overall great environment from the staff.
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Physical
Housekeeper (Former Employee), Beachwood, OHFebruary 13, 2014
A typical day at work was very physically demanding
I learned how to properly make a bed
I loved working with management and co-workers
The hardest part of the job was cleaning many rooms in one shift
The easiest part of the job was making the beds
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Decent Hotel Chain
Auditor (Former Employee), Tampa, FLFebruary 12, 2014
Fast-paced, high energy role that rewards you for your hard work. Depends on your job at the company.
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How i enjoy they lunching ,and coworker's and many of the guest.
Housekeeping (Former Employee), Philadelphia, PAFebruary 12, 2014
Pros: how they take us out for our birthday..or the trips to the parks
Cons: we break when needed..
Using a wheeled cart to carrie linens,towels,toilets items serviced clean,and supply restrooms and rooms. How to be a team player and to have good workand strong work ethic. Management was ok .co-workers some was the best team player.The hardest part of my job was when the linens was'nt ready .The most enjoyable part of the is that i was part of a family – more... that i enjoy coming to work to see every morning. – less
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good place to work
Dishwasher (Former Employee), San Diego, CAJanuary 29, 2014
Pros: very organized
Cons: no set hrs
i sometimes washed dishes other days bussed tables i learned how a hotel runs the f&b department management fulfilled there own needs coworkers were helpful hardest part was c
the changing shifts each week but it was a clean and beautiful place to work always meeting new people
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Fun working place
Lobby Attendant/Housekeeper (Former Employee), St. Louis, MOJanuary 25, 2014
I like work at Embassy it was funny place and team place to work at the work was nice the guest was very nice,Agood place to work
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Waitress at a seasonal hotel
Waitress (Current Employee), Oxnard, CAJanuary 24, 2014
Pros: cool people, awesome travel benefits
Cons: unreliable scheduling
I love the people I work with, but because the hotel is seasonal the work scheduling is all over the place. I can work 1 day one week and 6 days then next.
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work with people thats what i like
Hostess & Buzzer (Former Employee), San Diego, CAJanuary 22, 2014
I love my work communication and helping people find there way in the hotel
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Good
Front Office In-Charge (Former Employee), King Faisal Road Sharjah UAEJanuary 22, 2014
Pros: free housing
Cons: management
For 1 year of experience working in Embassy Suites Hotel,i have learned a lot. Being a fresher in a hotel job,it's not that easy to cope up with the daily routines being a receptionist,front office in charge and as a telephone operator. But,with my willingness and the ability to learn,i made it in just a bit of time knowing and being familiarized with – more... all the duties there. I've learned about the system that they are using,OPERA 3.01,and everything that was about the hotel organization and processing. With regards to my co-workers there,the time when i was hired,we are only few. That was the reason why at the same time,i'am making three roles (receptionist,front office in charge and telephone operator). Because for sometime we are doing our duty alone the whole shift. Hardest part of my job is that,there is no proper management above us. We don't know whom we're gonna call the manager,supervisor or HR. So in time of trouble example simple guest complain, nobody is taking charge when they are asking for the manager. Sometimes,we're resolving on our own. Even though management is like that, i'am very thankful that i became this person now, i learned a lot from them, i became knowledgeable with all they thought me that i'am sure enough that i can use it on my future. – less
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Nice place to work
Group Sales Manager (Current Employee), Denver, COJanuary 21, 2014
Pros: free lunch, nice gm
Cons: hours
Hotel needs an update but it is in the works for 2014/15 then it will be a better product to sell
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Embassy Suites
Guest Services Representative (Current Employee), Albuquerque, New MexicoJanuary 15, 2014
Pros: company discounts
Cons: standing for prolonged periods of time with no breaks or nothing to do
When I get to work I clock in, count my drawer, proceed to help with check-ins or start on my shift check list. I stand all shift and greet guests, check them in, check them out, help with billing questions, perform concierge duties, and room detail questions. I have learned about the John Q. Hammond process and learned the OnQ system. I get long civilly – more... with my managers and co-workers. The hardest part of my job is standing without having anything else to do. The most enjoyable part of my job is talking to the guests that come in. – less
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This place is like a home away from home. It has a great management team that is very goal oriented.
Executive Meeting Manager (Current Employee), Montgomery, ALJanuary 15, 2014
Pros: employee travel plan
Cons: salary
My day consists of maintaining sales and market strategies for the hotel to thrive in their market share. I have learned a lot about the hospitality industry. I have worked in both Operations and Management team. I would consider myself to be well rounded in the hotel industry. The employees are all great. We have great working relationships that spill – more... over to our guests. – less
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Productive fun place to work
Housekeeping/ Supervisor (Current Employee), atlanta , gaJanuary 12, 2014
I enjoy work with all the team member in every department. They also have great benefits
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Enjoyable yet confusing working environment
Valet (Current Employee), Buffalo, NYJanuary 6, 2014
The valet department at Embassy Suites is one of the most scrutinized departments in the entire hotel. Being the first people any guest encounters upon arriving at the hotel, management always depended on coworkers and myself to ensure all guests received an enjoyable welcome. I learned how to greet and deal with guests in an enjoyable manner. Sometimes, – more... there was uncertainty among the valets about how management wanted us to accomplish certain tasks. For instance, if we ran out of spots to park guest's cars, some valets would not know what to do next. Due to this, I took it upon myself to train new hires about certain aspects of the job, such as the situation described above, that management did not inform him or her on. – less
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Hospitality
Food and Beverage Supervisor (Current Employee), Deerfield Beach, FLJanuary 5, 2014
Pros: by the beach
Cons: will work more then your actually job is suppose to be
First hotel property to work at and I've learned a lot, this property is mostly leisure guests with some business groups.
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Great place to work
Inspectress (Former Employee), Loveland, CODecember 30, 2013
Pros: hotel is so upscale it's a pleasure to go to work every day
Cons: hotel had only been open for 1 year so wage freeze was in effect
I had the BEST manager who taught me so much about the housekeeping department. She was truly one of my idols and I looked up to her with the utmost respect. I started out as a Room Attendant and within 1 year was supervising the public space attendants on second shift. I also inspected rooms and oversaw the laundry functions. This employer really cares – more... about their employees and their families. The senior management (especially the GM) was the best, most supportive team I've ever worked for. I would recommend this company to anyone that likes to work at an amazingly fun, upscale hotel and spa. – less
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issues
Chief Engineer (Former Employee), Destin, FLDecember 29, 2013
Had issues with General Manager not understanding my job and thinking he knew best.

About Embassy Suites

Embassy Suites Hotels was recently named one of the top hotel chains for families in the 2004 U.S. Family Travel Guide by Zagat – Read more