Housekeeper (Former Employee), Beachwood, OH – February 13, 2014
A typical day at work was very physically demanding I learned how to properly make a bed I loved working with management and co-workers The hardest part of the job was cleaning many rooms in one shift The easiest part of the job was making the beds
How i enjoy they lunching ,and coworker's and many of the guest.
Housekeeping (Former Employee), Philadelphia, PA – February 12, 2014
Pros: how they take us out for our birthday..or the trips to the parks
Cons: we break when needed..
Using a wheeled cart to carrie linens,towels,toilets items serviced clean,and supply restrooms and rooms. How to be a team player and to have good workand strong work ethic. Management was ok .co-workers some was the best team player.The hardest part of my job was when the linens was'nt ready .The most enjoyable part of the is that i was part of a family – more... that i enjoy coming to work to see every morning. – less
Dishwasher (Former Employee), San Diego, CA – January 29, 2014
Pros: very organized
Cons: no set hrs
i sometimes washed dishes other days bussed tables i learned how a hotel runs the f&b department management fulfilled there own needs coworkers were helpful hardest part was c the changing shifts each week but it was a clean and beautiful place to work always meeting new people
Front Office In-Charge (Former Employee), King Faisal Road Sharjah UAE – January 22, 2014
Pros: free housing
For 1 year of experience working in Embassy Suites Hotel,i have learned a lot. Being a fresher in a hotel job,it's not that easy to cope up with the daily routines being a receptionist,front office in charge and as a telephone operator. But,with my willingness and the ability to learn,i made it in just a bit of time knowing and being familiarized with – more... all the duties there. I've learned about the system that they are using,OPERA 3.01,and everything that was about the hotel organization and processing. With regards to my co-workers there,the time when i was hired,we are only few. That was the reason why at the same time,i'am making three roles (receptionist,front office in charge and telephone operator). Because for sometime we are doing our duty alone the whole shift. Hardest part of my job is that,there is no proper management above us. We don't know whom we're gonna call the manager,supervisor or HR. So in time of trouble example simple guest complain, nobody is taking charge when they are asking for the manager. Sometimes,we're resolving on our own. Even though management is like that, i'am very thankful that i became this person now, i learned a lot from them, i became knowledgeable with all they thought me that i'am sure enough that i can use it on my future. – less
Guest Services Representative (Current Employee), Albuquerque, New Mexico – January 15, 2014
Pros: company discounts
Cons: standing for prolonged periods of time with no breaks or nothing to do
When I get to work I clock in, count my drawer, proceed to help with check-ins or start on my shift check list. I stand all shift and greet guests, check them in, check them out, help with billing questions, perform concierge duties, and room detail questions. I have learned about the John Q. Hammond process and learned the OnQ system. I get long civilly – more... with my managers and co-workers. The hardest part of my job is standing without having anything else to do. The most enjoyable part of my job is talking to the guests that come in. – less
This place is like a home away from home. It has a great management team that is very goal oriented.
Executive Meeting Manager (Current Employee), Montgomery, AL – January 15, 2014
Pros: employee travel plan
My day consists of maintaining sales and market strategies for the hotel to thrive in their market share. I have learned a lot about the hospitality industry. I have worked in both Operations and Management team. I would consider myself to be well rounded in the hotel industry. The employees are all great. We have great working relationships that spill – more... over to our guests. – less
Valet (Current Employee), Buffalo, NY – January 6, 2014
The valet department at Embassy Suites is one of the most scrutinized departments in the entire hotel. Being the first people any guest encounters upon arriving at the hotel, management always depended on coworkers and myself to ensure all guests received an enjoyable welcome. I learned how to greet and deal with guests in an enjoyable manner. Sometimes, – more... there was uncertainty among the valets about how management wanted us to accomplish certain tasks. For instance, if we ran out of spots to park guest's cars, some valets would not know what to do next. Due to this, I took it upon myself to train new hires about certain aspects of the job, such as the situation described above, that management did not inform him or her on. – less
Inspectress (Former Employee), Loveland, CO – December 30, 2013
Pros: hotel is so upscale it's a pleasure to go to work every day
Cons: hotel had only been open for 1 year so wage freeze was in effect
I had the BEST manager who taught me so much about the housekeeping department. She was truly one of my idols and I looked up to her with the utmost respect. I started out as a Room Attendant and within 1 year was supervising the public space attendants on second shift. I also inspected rooms and oversaw the laundry functions. This employer really cares – more... about their employees and their families. The senior management (especially the GM) was the best, most supportive team I've ever worked for. I would recommend this company to anyone that likes to work at an amazingly fun, upscale hotel and spa. – less
Banquet Bartender (Current Employee), La Vista, NE – December 28, 2013
Pros: discounts on hotels for you and family/friends.
Embassy Suites is a very good company to work for. I tend bar for banquets so a typical day for me is coming in about 4 or later and setting up my bar, working the event, cleaning up my bar, and doing any other tasks as needed. Management is very nice and understanding. My co-workers are a great group of people to work with. Everyone gets along and – more... interacts very well. There isn't really any hard part about the job that stands out. If you don't like working odd or long hours, its not for you. I love every part about my job. – less
Front Desk Host and Food & Beverages Hostess (Former Employee), Downey, CA – December 26, 2013
The first thing I always do is clock in and I let my other co-workers know that I am there by asking them if there is anything that I can assist them with and then carry on with what I was asked to do. The hardest part of job was when there was holidays and we were short on employees so we had more work to fulfill. Although my co-workers and I were – more... overwhelmed with the work load, we had a great time finishing our work together strong. The most enjoyable part of the job was simply the satisfaction of customers leaving and coming back again as well as interacting with our customers getting to know them on aw more personal level. – less