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Embassy Suites
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159 reviews

Embassy Suites Employer Reviews

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Salary/Benefits
Management
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Excellent Management Company
Controller/Dir. Of HR (Former Employee), West Palm Beach, FL – February 27, 2013
The hotel was fun to work for. The staff was exciting and eager to strive.
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Driving Nightmare
Bell Staff and Shuttle Driver (Former Employee), Pittsburgh, PA – February 26, 2013
Pros: free starbucks coffee, summer is most productive but your a slave
Cons: can't enjoy breaks always interrupted, wage freeze
I am a morning worker so I have a less productive day working AM as bellman and also AM driving these local (cheap or no tip) guests. Young people and international guests hardly tip at all. Not the right job if you are a safe and professional driver. Better off as a school bus driver.

Bell person job is almost nothing, if your out driving the houseman – more... gets the business. $5-10 a pop.

Average wage is $10 an hour, workplace is paying you 5 an hour for 35 hours a week and expect you to take care of ups/fed ex shipments, dry cleaning, guest services, smoke butts outside, make sure lobby is free of drinks, newspaper, luggage thrown in the bell closet, polish bell carts, maintenance of the van with oil changes, clean the van, the list goes on. – less
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Great Company to work for
Server/Room Service/Cashier (Former Employee), Greenville, SC – February 20, 2013
They were some of the most accommodating employers I had ever had. Everyone helped in all the ways they could.
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Productive and fun place to work.
Executive Chef (Former Employee), Anaheim, CA – February 20, 2013
Pros: free lunch, etc.
Cons: job security
Fun and productive place to work, untill the new owner took over.
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Great Experience
Assistant Food and Beverage Director (Former Employee), Denver, CO – February 18, 2013
Pros: team (professional)
Cons: was working too many hours
Loved that this was the monster that it was... great training.
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Enjoyed our company picnics with alot food.
Head Houseking Supervisor (Former Employee), San Rafael, CA – February 11, 2013
Pros: free or discount lunchess are great
Cons: benefits are good as pto hours.
Tipical day at work is where I get to stay in the office doing paperwork, I learned how to audit the revenue, the tickets and the cars in the lot. Management gives me a chance to move foward in life and face challenges that comes my way. I like working with my co-worker as a team so when it's busy I'm out there driving with them. The hardest part of – more... my job is when an employee calls in at the last minute and can't find anyone one to cover for them, so I jump in and cover the them. The funnest part is when employee is name employee of the Month and seeing their expression with happiness. – less
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good for part-time
Banquet Houseman (Current Employee), Des Moines, IA – February 8, 2013
Pros: free dinners on occasion
Cons: full time hours with part time pay and no benefits
Set up and break down for banquet events. Duties include setting up dance floor, stages, tables, chairs, backdrops, etc. Mentally it is a very easy job, no thinking required but a lot of manual labor is required.
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Hilton Managed Property
Front Office Manager (Former Employee), Jacksonville, FL – February 4, 2013
Cons: embassy suites product is old and in need of renovation bad.
Hilton corporate has outstanding benefits and there is defiantly opportunity to advance.
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RobertL – March 15, 2013

I was hired as a bellman/driver at this hotel in 2009 and only stuck around for two months at best. The job was make or break when came to tips. The guests rarely wanted help and only aimed for the bell-cart instead. I think they hired me just to test this job to see if it would work. Apparantly, it didn't. After I departed, they no longer had any bell staff. Embassy Suites isn't great for the full service bellhop looking

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i WOULD NOT advise to work here.
Resturant Attendant (Current Employee), St. Louis, MO downtown – January 31, 2013
Pros: discounts on different hotel stay
Cons: a lot of cons. just dont apply here.
I work in the food and bev department. THE MOST terrible job ive ever had. the managers treat you like s***(seriously) and so does human resources. You get a write up for the most pettyiest things, (being 10mins early, and not having shirt tucked in) so stupid.

I have some pretty nice coworkers but the management and the customers are the WORST!

You – more... work Very early in the day, just to get off 4 hours later(not a dependable job) and you rarley make good money.

Word to the wise, dont make this a career! STAY IN SCHOOL, (i chose this and im very happy) – less
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fun
Shuttle Driver/ Front Desk (Former Employee), Aurora, CO – January 30, 2013
Pros: free lunch
awesome team! friendly environment most enjoyable part is the people you meet!
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Where the workers make the job
Housekeeping (Current Employee), Atlanta, GA – January 26, 2013
Pros: discounted rooms, benefits, workers
Cons: everything except for what i named in pros
A typical day at work is alright. It may be a little stressful sometimes. Management needs a little more work. You only supposed to do the job you have and use the little power that you have. But it seems like everybody wants to be the boss there. I love my co workers everyone is nice. The hardest part of the job is to have to deal with people talking – more... down on you because you not nothing but a housekeeper. Most enjoyable part of the job the benefits – less
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Fun work environment , great and energetic people. Wonderful management team, they all were team players.
Housekeeper (Former Employee), Memphis, TN – January 24, 2013
A typical day at work would be very productive. We would all work together as team players. The guests and the management team were excellent. I enjoyed getting up every morning just to go to work at Embassy Suites. I mostly enjoyed being around my co-workers and making it easier for the guests.
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It was a good job they just did not have the work during the off season
Lobby Attendant (Former Employee), Franklin, TN – January 24, 2013
Pros: every one got along with each other
Cons: i was not able to receive 40 per week as promised.
All of the managers were really nice and on top of things. I liked working at this company.
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no one cares
On Call Banquet Server (Former Employee), ft. laud., fl. – January 24, 2013
Pros: you can get away with anything
Cons: no direction
no attention to detail. everyone does what they want. managers look the other way. stealing runs rampant.
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Great Staff to work with!
Group Room Coordinator (Current Employee), East Peoria, IL – January 15, 2013
Pros: $3 lunch; free lunch for housekeeping on fridays; benefits
Cons: people are not fully trained in some departments
I love working at the Embassy Suites. The staff is freiendly, and eveyrone is dedicated to making the guest experience the best possible.
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Great training and
HousekeepingManager (Former Employee), Birmingham, AL – January 13, 2013
Pros: movement up and cross training
Cons: health pressure
Over two years of practical managerial experience in a busy hotel environment, with expertise in facilitating a client-focused, service-oriented environment vital to maximizing guest satisfaction and retention
 Proactively monitor industry trends and developments, including competitive services and marketing activities; effectively identify and capitalize – more... on opportunities to penetrate and develop markets
 Strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs; train personnel at all levels
 Accurately perform auditing functions, including balancing reports, reviewing and correcting coding, confirming compliance with cancellation policies, and reconciling accounts
 Dynamic communication, presentation, and relationship management skills; sharp technical proficiencies including MS Word, Excel, Access, and OnQ System
~ KEY ACHIEVEMENTS ~
• In recognition of outstanding performance, quickly promoted from Front Desk position to Night Auditor to MOD to Housekeeping Supervisor to Housekeeping Manager at Embassy Suites; gained valuable hands-on experience in all areas of sales and bookings, customer service, computer systems, collections, auditing, budgeting checkbook, ordering and scheduling
• Selected to train Front Office Manager and provide ongoing assistance regarding computer systems at Embassy Suites – less
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Good for work focused people
Line Cook (Former Employee), Scottsdale, AZ – January 7, 2013
Pros: hours, lots of during peak
Cons: managment oustide kitchen staff. treats you like low class work in company
it was my first hotel job, it was very demanding but mold me into my basic culinary cook i am today. kitchen staff an a close knit group. fun to work with
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Relaxed enjoyable job
Bell Boy (Former Employee), 7290 Commerce Center Drive, Colorado Springs, CO – January 3, 2013
Carry any luggage for hotel guests to and from their room, retrieve any extra supplies guests would need (i.e. blankets, day beds, cribs shampoo). Also worked at the bar area, opening wine bottles and refilling the chips and salsa. On occasion helped cleaned guest rooms.
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Work Day
Assistant Sous Chef (Former Employee), Concord, NC – January 3, 2013
Pros: the knowledge gained
Cons: i'm not there permanently.
Everyday working at Embassy Suites in Concord, NC was a great day! Sous Chef Ron would give me clear instructions as of what is to be done and how it is to be prepared along Chef Bettendorf's standards. I love working in that kitchen and soaking up all the knowledge I can from those guys and the peers alongside of me. I really enjoy working there!
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Prideful and positive work place that valued honor and customer loyality
Suite Attendant (Former Employee), Chicago, IL – January 2, 2013
Pros: trusted me enough to work alone and use my multitasking skills
Cons: not much customer interaction
I enjoyed working for this company because it gave me the opportunity to utilize my time management and leadership skills.
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About Embassy Suites

Embassy Suites Hotels was recently named one of the top hotel chains for families in the 2004 U.S. Family Travel Guide by Zagat – Read more