Cust Serv Mgr/HR Generalist/Payroll Administrator (Former Employee) – Virginia Beach, VA – 26 August 2015
ESI is all about making their numbers. When company was smaller, it was a great place to work, but as the company got larger, the employees rewards were fewer and far between. Employee perks like a company picnic or Holiday party got pushed out. Raises over 3% were unheard of. Just because it's backed by a big corporation like Xerox doesn't make it better. Kudos to all that tried to make this a decent place to work. Bringing in talent from outside instead of pushing people up the ladder made for resentment from the employees.
Worked with a bunch of great people that became my friends
Contract Supply Agent (Former Employee) – Virginia Beach, VA – 18 May 2015
Working in the Virginia Beach location was rough. Everybody had an opinion and was welcomed to express it but the moment you commented, thought or even blinked with the slightest hint that you may have had a difference of opinion, you were called to the side and yelled at. Don't ever have your department switch managers, you'll be written up two times within in three weeks and fired without cause just weeks before Christmas holiday because one of your teammates disliked you. I liked working here at first. But it was until I noticed that based off someone's else opinion of you, everybody else judged you as well. I was let go without much merit but that's just how this company works. IF one doesn't like you and they are your manager's favorite, RUN before you end up jobless.
Installations Technician (Former Employee) – Virginia Beach, VA – 17 May 2015
I am a passionate, experienced technical support consultant with superior organizational and communication skills, strong focus on maintaining highest level of consumer satisfaction, consistently taking initiative to complete tasks and assignments in a timely manner with minimal guidance and supervision in diverse environments. My goal is to obtain a challenging and rewarding position
tech (Current Employee) – Hampton, VA – 20 April 2014
Too many lazy individuals just collecting a paycheck. The managers don't care in general and comes in late all the time and leaves early. Paychek-wise, Techs at the shipyard might as well be working at Burger King. Only reason why ESI still has the contract with NNS is because the company under bids and will bend over backwards by supporting anything IT related that the Shipyard says. This explains why the managers are livin large and the low level techs are minimum wage workers. If you decide to work at the Hampton VA office do your time/get the experience and work directly for the shipyard instead.
general environment where no one cares or takes pride in their work
Tech (Current Employee) – Hampton, VA – 7 April 2014
This is a terrible place to work, the Hampton office. The managers are unprofessional and lazy. Sit behind a desk and look at emails all day. They will block you from moving to other departments for their own selfish will. Not worried about you advancing...just worried about having to inconvenience them and having to replace you and train someone else. The pay is borderline close to minimum, you don't get paid the way you should. Some projects pay their workers well and other that do the same work or more get significantly less, so...that the managers can live better. You have been warned!!!
The employees you work with.
The management in a whole. If, paid more...could tolerate it.
Installation Technician (Former Employee) – Virginia Beach, VA – 22 January 2014
It was a great experience working for ESI. As an installation technician I experienced first hand installing equipment, troubleshooting problems and interacting with customers. Received multiple awards for customer service.
Traveling from site to site and interacting with customer.
No advancement. Too much of the buddy buddy system.
Account Manager (Current Employee) – Hampton, VA – 9 July 2013
I am a current employee and have only been here with ESI for a few months but I can honestly say it has been the best decision I ever made coming to work for this company. The support that I receive from my managers and fellow employees is indescribable. There is a feel of having your own business but also being able to go to others when needed for help, so you are not alone. I can see myself here for years to come and that is definitely not a bad thing. I encourage any and everyone who is looking for a great place to work to further a career or a fresh start to a new career to consider a position at ESI.