eHealth Ontario Employee Reviews in Canada

Found 32 reviews matching the search
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Average workplace
Technical Support (Current Employee) –  Markham, ONFebruary 8, 2016
Management could use some work. Very condescending tone. Dont really explain much. "Its just how it works" attitude. Always short staffed, yet they want you to meet service levels. Ask you to take a call while currently on another call. They care about wait times in terms of picking up the call, but once it doesnt look negatively on the stat sheet, the customer can wait as long as they need to with no regard.
Pros
Stress free work
Cons
24/7 operation, 7 min breaks, 30 min lunches
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Organization with anarchy as a style
TECHNICAL SPECIALIST/ARCHITECT (Former Employee) –  Toronto, ONNovember 3, 2015
place where is difficult to achieve anything. Lot of managers are terrible and don't have any clue what to do. Criteria for choosing managers is very difficult to understand. It's better to be a politician than a good worker. Some of coworkers are very talented but most of the time demotivated to do their best.
Pros
Flexible time
Cons
To much politics, bad management, bad organization
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Lot's of opportunities to learn
Senior Business Analyst (Current Employee) –  Toronto, ONDecember 1, 2015
Positive friendly people. Senior Management is very dedicated to achieving goals. Fun, respectful and dedicated community spirit
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Good work but very political and hard to shift perspectives
Manager Process Governance and Service Design (Former Employee) –  Toronto, ONOctober 5, 2015
Good coworkers but very difficult to move ideas forward. there is a very definite culture that prevents a consistent understanding of core purpose
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Snake pit
Systems Engineer (Current Employee) –  777 Bay Street.October 26, 2015
Ehealth is a typical government place where capable people gets fired for bringing up common sense point and suckers get promoted.
Pros
competitive Salary
Cons
Management, Culture, Nepotism.
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Work
Business Analyst (Current Employee) –  TorontoAugust 29, 2015
Working with a fun team is always a plus and have been able to gain loads of knowledge on the health care sector. There are challenges where you try to improve things for the better but will get road blocked by "that is not the way we did it in the past".
Pros
Fun teams
Cons
Very process oriented
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Catalysts in Health Informatics in Ontario
Manager, Strategic Workforce Planning & Analysis (Current Employee) –  Toronto, ONSeptember 29, 2015
Great working environment, motivated to keep employees engaged, focused at delivering the mandate for Ontarians on eHealth.
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EHealth
Assistant AP Supervisor (Former Employee) –  655 Bay StreetApril 22, 2015
The most difficult part of this job is that it is an oppressive environment. If you are an individual with ideas, passion and pride in your work and want to contribute to a company, this is not the environment for growth; personally or internally.

It is a great environment for those who would like a stable job with steady hours, and work life balance. The people are fun and the work is very routine.
Pros
Regular hours and work life balance
Cons
Growth is very limited.
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proactive day
system engineer (Former Employee) –  MarkhamJune 30, 2015
typical day is checking issues and receiving phone calls from users with AD issue. I learned how to resolve AD issues manage tickets
and work as a team
hardest part of job was to resolve issue quickly and prioritize issues.
enjoy each part of job.
Pros
free food
Cons
long hours
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Balance work and life, celebrate our successand fun place.
Supervisor Service Desk (Former Employee) –  Toronto, ONJune 3, 2015
Very great place to work in and good people.
All successes at every department is celebrated.
All job well done is recognized.
Everyone's idea is taken into consideration.
Respectful managements.
Pros
Free Coffee
Cons
Acceptable and flexible work hours
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Don't work at eHealth
Information Security Analyst (Former Employee) –  Toronto, ONApril 13, 2015
Working in the Information Security or Security Operations at eHealth is only for people with little motivation, desire to learn or grow. Management is a revolving door which ensures nothing gets done as each new manager changes things up. This will happen every 6-12 months or so.

If you want to sit, collect dust and surf the web then this might be the place for you! If you are young, motivated and eager to learn then I'd suggest working elsewhere.

eHealth wages have been frozen for years and even if you are promoted, your salary increase is capped at a certain percent. That means that an external candidate hired into the same role could be earning more then you! The only positive is that there is a large training budget, provided your manager approves your request.
Pros
Government holidays
Cons
Political environment
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Not Bad Not good
System Engineer (Current Employee) –  Toronto, ONJuly 21, 2015
have to write something as required by indeed so that could proceed in uploading new resume. Been here for a while and still learning the ropes of the company.
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very productive and place t o work. nice co-workers and a lot of fun activities.
Bilingual IT support (Current Employee) –  Toronto, ONDecember 9, 2012
My daily tasks at work are: come ontime or inform supervisor if i am going to be late; login to phone queue ontime and ready to take calls. assist co-workers with an help they may have as we work as a team. some days at work are busy and stressful as we deal with non-computer literate clients as well. Team work environment.
Pros
free coffee and some times donuts
Cons
i am require to work 12 or more hours shift as agreed at begunning.
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eHealth Ontario
Operations Analyst (Former Employee) –  Toronto, ONMay 20, 2012
eHealth Ontario was a great place to work. I enjoyed the efforts that they made during my tenure to have a smooth and informative on-boarding period. The team at eHealth is also committed to creating a fun and interesting environment as they continue to add programs and developmental opportunities, like a Toastmasters Club, Yoga, Kickboxing, and Volunteering efforts. It's an awesome place to work and I would go back in a heartbeat!
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Enjoys a challenge, thrives on change, and seeks new ways each day to make an impact
Network Deployment Officer/Analyst (Current Employee) –  Toronto, ONMay 8, 2014
At eHealth Ontario, provides equal opportunity to all of our employees. It’s the diversity that enriches the workplace and organization’s performance.
Pros
good medical coverage and pension plan
Cons
flex hours and work from home options
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Productive
Service Desk Agent (Current Employee) –  Toronto OntarioDecember 14, 2014
Being part of an innovative Team.

Everyday is a new day that come with different challenges but working with the best co-workers ever makes it easy as we are able to ask question to each other and help each other out
Pros
free breakfast
Cons
12 hrs shift
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Toxic work enviornment
All departments (Former Employee) –  Toronto, ONNovember 4, 2012
A very political toxic environment. Some people are hard working, yet others give the agency a hard name. Sr management waste time on pet projects. Little or nothing learned from the scandal a few years ago.
Pros
benefits are good
Cons
departments can be restructured easily for no reason.
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Great team work and atmosphere
Jr. Business Analyst (Former Employee) –  Toronto, ONApril 19, 2014
eHealth was also one of my co-op placements. It gave me a lot of knowledge in IT related risk management which I found to be very relevant to my economics major in school. The people were great to work with and allowed me to contribute to key team projects.
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A place lack of clear vision and strategy
Staff (Current Employee) –  Toronto, ONApril 20, 2013
a typical government agency, where it is evident lack of leadership and clear strategy what needs to be done.

Senior management is weak and are not effective in delivering high quality results.
Pros
good work life balance
Cons
no real sense of achievement
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Do not work here
Security Analyst (Former Employee) –  Toronto, ONFebruary 26, 2013
Management does not practice what it preaches. Staff are comfortable and complacent and resistant to changes that would require any effort or self-improvement. Politics take priority over actual job performance.
Cons
sink or swim
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Overall rating

3.4
Based on 33 reviews
5 stars
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3 stars
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1 star

Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.6
Job Security/Advancement
2.9
Management
2.6
Culture
2.8

eHealth Ontario Reviews by Location