eHealth Ontario Employee Reviews in Canada

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Average workplace
Technical Support (Current Employee), Markham, ONFebruary 8, 2016
Pros: Stress free work
Cons: 24/7 operation, 7 min breaks, 30 min lunches
Management could use some work. Very condescending tone. Dont really explain much. "Its just how it works" attitude. Always short staffed, yet they want you to meet service levels. Ask you to take a call while currently on another call. They care about wait times in terms of picking up the call, but once it doesnt look negatively on the stat sheet, the customer can wait as long as they need to with no regard.
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Lot's of opportunities to learn
Senior Business Analyst (Current Employee), Toronto, ONDecember 1, 2015
Positive friendly people. Senior Management is very dedicated to achieving goals. Fun, respectful and dedicated community spirit
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Organization with anarchy as a style
TECHNICAL SPECIALIST/ARCHITECT (Former Employee), Toronto, ONNovember 3, 2015
Pros: Flexible time
Cons: To much politics, bad management, bad organization
place where is difficult to achieve anything. Lot of managers are terrible and don't have any clue what to do. Criteria for choosing managers is very difficult to understand. It's better to be a politician than a good worker. Some of coworkers are very talented but most of the time demotivated to do their best.
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Snake pit
Systems Engineer (Current Employee), 777 Bay Street.October 26, 2015
Pros: competitive Salary
Cons: Management, Culture, Nepotism.
Ehealth is a typical government place where capable people gets fired for bringing up common sense point and suckers get promoted.
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Good work but very political and hard to shift perspectives
Manager Process Governance and Service Design (Former Employee), Toronto, ONOctober 5, 2015
Good coworkers but very difficult to move ideas forward. there is a very definite culture that prevents a consistent understanding of core purpose
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Catalysts in Health Informatics in Ontario
Manager, Strategic Workforce Planning & Analysis (Current Employee), Toronto, ONSeptember 29, 2015
Great working environment, motivated to keep employees engaged, focused at delivering the mandate for Ontarians on eHealth.
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Work
Business Analyst (Current Employee), TorontoAugust 29, 2015
Pros: Fun teams
Cons: Very process oriented
Working with a fun team is always a plus and have been able to gain loads of knowledge on the health care sector. There are challenges where you try to improve things for the better but will get road blocked by "that is not the way we did it in the past".
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Not Bad Not good
System Engineer (Current Employee), Toronto, ONJuly 21, 2015
have to write something as required by indeed so that could proceed in uploading new resume. Been here for a while and still learning the ropes of the company.
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proactive day
system engineer (Former Employee), MarkhamJune 30, 2015
Pros: free food
Cons: long hours
typical day is checking issues and receiving phone calls from users with AD issue. I learned how to resolve AD issues manage tickets
and work as a team
hardest part of job was to resolve issue quickly and prioritize issues.
enjoy each part of job.
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Balance work and life, celebrate our successand fun place.
Supervisor Service Desk (Former Employee), Toronto, ONJune 3, 2015
Pros: Free Coffee
Cons: Acceptable and flexible work hours
Very great place to work in and good people.
All successes at every department is celebrated.
All job well done is recognized.
Everyone's idea is taken into consideration.
Respectful managements.
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EHealth
Assistant AP Supervisor (Former Employee), 655 Bay StreetApril 22, 2015
Pros: Regular hours and work life balance
Cons: Growth is very limited.
The most difficult part of this job is that it is an oppressive environment. If you are an individual with ideas, passion and pride in your work and want to contribute to a company, this is not the environment for growth; personally or internally.

It is a great environment for those who would like a stable job with steady hours, and work life balance. The people are fun and the work is very routine.
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Don't work at eHealth
Information Security Analyst (Former Employee), Toronto, ONApril 13, 2015
Pros: Government holidays
Cons: Political environment
Working in the Information Security or Security Operations at eHealth is only for people with little motivation, desire to learn or grow. Management is a revolving door which ensures nothing gets done as each new manager changes things up. This will happen every 6-12 months or so.

If you want to sit, collect dust and surf the web then this might be the place for you! If you are young, motivated and eager to learn then I'd suggest working elsewhere.

eHealth wages have been frozen for years and even if you are promoted, your salary increase is capped at a certain percent. That means that an external candidate hired into the same role could be earning more then you! The only positive is that there is a large training budget, provided your manager approves your request.
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Productive
Senior Security / Network Analyst (Former Employee), Toronto, OntarioDecember 20, 2014
Perform lot of work on Data Center and Security. Learned a lot on Cisco and on Security.
Co-worker were really easy to work with.
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Productive
Service Desk Agent (Current Employee), Toronto OntarioDecember 14, 2014
Pros: free breakfast
Cons: 12 hrs shift
Being part of an innovative Team.

Everyday is a new day that come with different challenges but working with the best co-workers ever makes it easy as we are able to ask question to each other and help each other out
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Noble mandate
Manager Infrastructure Services (Current Employee), Toronto, ONJune 5, 2014
Pros: great people
Cons: ineffective management
Great group of employees makes this company enjoyable to work
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Enjoys a challenge, thrives on change, and seeks new ways each day to make an impact
Network Deployment Officer/Analyst (Current Employee), Toronto, ONMay 8, 2014
Pros: good medical coverage and pension plan
Cons: flex hours and work from home options
At eHealth Ontario, provides equal opportunity to all of our employees. It’s the diversity that enriches the workplace and organization’s performance.
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Typical government agency
Portal Management Analyst (Current Employee), Toronto, ONMay 1, 2014
Pros: benefits
Cons: little room for growth
The eHealth Ontario/consulting scandal occurred many years ago - and unfortunately, employees are still feeling the after-effects.
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Great team work and atmosphere
Jr. Business Analyst (Former Employee), Toronto, ONApril 19, 2014
eHealth was also one of my co-op placements. It gave me a lot of knowledge in IT related risk management which I found to be very relevant to my economics major in school. The people were great to work with and allowed me to contribute to key team projects.
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An Interactive Environment
Business Analyst (Former Employee), Toronto, ONSeptember 25, 2013
Significant support by peers to support the on-going task of liaising with business groups within the organization in pursuit of completing the migration.
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Long hours, stressful and mismanaged environment, no work life balance.
Tier 3 Support (Former Employee), TorontoJuly 9, 2013
Pros: new technologies, bleeding edge
Cons: long hours, no work life balance, stress and politics. no recognition.
I worked at eHealth for 2 years in their data center operations department. I was hired as a senior member / Tier 3, which essentially means you are expected to do everything on your own with no prior training or support from your team. Management was never supportive and focused on pleasing highly paid contractors who bullied and controlled the full time team. Knowledgeable coworkers are few and far in between and too overworked and stressed to help. Lots of unqualified team members who surf the web while I was sweating on implementing highly complex solutions for eHealth under the gun. No recognition for my efforts, just micromanagement and lack of direction from management. Only positive side is the variety of technologies to learn but not worth it for all the stress and being treated unfairly and used for your technical skills and then tossed aside. Politics is everything, results mean nothing.
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Headquarters
Toronto Ontario, Canada
Revenue
$150 Million
Employees
501 to 1,000
Industry
Links
eHealth Ontario website