eHealth Ontario Employee Reviews

Found 33 reviews matching the search
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Snake pit
Systems Engineer (Current Employee) –  777 Bay Street.October 26, 2015
Ehealth is a typical government place where capable people gets fired for bringing up common sense point and suckers get promoted.
Pros
competitive Salary
Cons
Management, Culture, Nepotism.
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Don't work at eHealth
Information Security Analyst (Former Employee) –  Toronto, ONApril 13, 2015
Working in the Information Security or Security Operations at eHealth is only for people with little motivation, desire to learn or grow. Management is a revolving door which ensures nothing gets done as each new manager changes things up. This will happen every 6-12 months or so.

If you want to sit, collect dust and surf the web then this might be the place for you! If you are young, motivated and eager to learn then I'd suggest working elsewhere.

eHealth wages have been frozen for years and even if you are promoted, your salary increase is capped at a certain percent. That means that an external candidate hired into the same role could be earning more then you! The only positive is that there is a large training budget, provided your manager approves your request.
Pros
Government holidays
Cons
Political environment
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Average workplace
Technical Support (Current Employee) –  Markham, ONFebruary 8, 2016
Management could use some work. Very condescending tone. Dont really explain much. "Its just how it works" attitude. Always short staffed, yet they want you to meet service levels. Ask you to take a call while currently on another call. They care about wait times in terms of picking up the call, but once it doesnt look negatively on the stat sheet, the customer can wait as long as they need to with no regard.
Pros
Stress free work
Cons
24/7 operation, 7 min breaks, 30 min lunches
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A good work place
Sr. IT Security Consultant (Current Employee) –  Toronto, ONSeptember 1, 2016
It's a fun place to work. Particularly I'm working in the IT security fields I love. It's a pleasure to work among friendly and supportive colleagues with positive attitude.
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Organization with anarchy as a style
TECHNICAL SPECIALIST/ARCHITECT (Former Employee) –  Toronto, ONNovember 3, 2015
place where is difficult to achieve anything. Lot of managers are terrible and don't have any clue what to do. Criteria for choosing managers is very difficult to understand. It's better to be a politician than a good worker. Some of coworkers are very talented but most of the time demotivated to do their best.
Pros
Flexible time
Cons
To much politics, bad management, bad organization
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Lot's of opportunities to learn
Senior Business Analyst (Current Employee) –  Toronto, ONDecember 1, 2015
Positive friendly people. Senior Management is very dedicated to achieving goals. Fun, respectful and dedicated community spirit
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Toxic work enviornment
All departments (Former Employee) –  Toronto, ONNovember 4, 2012
A very political toxic environment. Some people are hard working, yet others give the agency a hard name. Sr management waste time on pet projects. Little or nothing learned from the scandal a few years ago.
Pros
benefits are good
Cons
departments can be restructured easily for no reason.
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Work friendly environment
Software Quality Assurance Analyst (Former Employee) –  Toronto, ONMay 27, 2013
Always up for challenges. good benefits. flexiable, very understanding towards each and every employee. Great HR resources.
Pros
lunch gatherings
Cons
lacked a bit on job security
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Toxic Environment
IT Managemnt (Former Employee) –  TorontoOctober 28, 2013
I worked at eHealth for 5 years in the Operations department. It was a culture based on mismanagement, lack of trust, fear and cronyism.

Their technology was woefully out of date and barely capable of maintaining what little service they provided. They had long ago decided to design everything themselves rather than implement tried and true off the shelf applications.They expected their staff to make up for this with burn out inducing long hours and apology based client interaction.

Entire departments ceased to function and spent their scant work hours web surfing. Their workload was duplicated by contractors. The waste of money was mind boggling. It was rare to find the essential staff to assist in the process over results bureaucracy required to deliver essential services still in the office after 3:00 PM.

Process and service improvement suggestions were frowned upon. Any good people quickly moved on.
Pros
great experience on how not to manage an it orgainization
Cons
too many to mention
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Typical government agency
Portal Management Analyst (Current Employee) –  Toronto, ONMay 1, 2014
The eHealth Ontario/consulting scandal occurred many years ago - and unfortunately, employees are still feeling the after-effects.
Pros
benefits
Cons
little room for growth
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Long hours, stressful and mismanaged environment, no work life balance.
Tier 3 Support (Former Employee) –  TorontoJuly 9, 2013
I worked at eHealth for 2 years in their data center operations department. I was hired as a senior member / Tier 3, which essentially means you are expected to do everything on your own with no prior training or support from your team. Management was never supportive and focused on pleasing highly paid contractors who bullied and controlled the full time team. Knowledgeable coworkers are few and far in between and too overworked and stressed to help. Lots of unqualified team members who surf the web while I was sweating on implementing highly complex solutions for eHealth under the gun. No recognition for my efforts, just micromanagement and lack of direction from management. Only positive side is the variety of technologies to learn but not worth it for all the stress and being treated unfairly and used for your technical skills and then tossed aside. Politics is everything, results mean nothing.
Pros
new technologies, bleeding edge
Cons
long hours, no work life balance, stress and politics. no recognition.
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Good work but very political and hard to shift perspectives
Manager Process Governance and Service Design (Former Employee) –  Toronto, ONOctober 5, 2015
Good coworkers but very difficult to move ideas forward. there is a very definite culture that prevents a consistent understanding of core purpose
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EHealth
Assistant AP Supervisor (Former Employee) –  655 Bay StreetApril 22, 2015
The most difficult part of this job is that it is an oppressive environment. If you are an individual with ideas, passion and pride in your work and want to contribute to a company, this is not the environment for growth; personally or internally.

It is a great environment for those who would like a stable job with steady hours, and work life balance. The people are fun and the work is very routine.
Pros
Regular hours and work life balance
Cons
Growth is very limited.
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proactive day
system engineer (Former Employee) –  MarkhamJune 30, 2015
typical day is checking issues and receiving phone calls from users with AD issue. I learned how to resolve AD issues manage tickets
and work as a team
hardest part of job was to resolve issue quickly and prioritize issues.
enjoy each part of job.
Pros
free food
Cons
long hours
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Catalysts in Health Informatics in Ontario
Manager, Strategic Workforce Planning & Analysis (Current Employee) –  Toronto, ONSeptember 29, 2015
Great working environment, motivated to keep employees engaged, focused at delivering the mandate for Ontarians on eHealth.
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Work
Business Analyst (Current Employee) –  TorontoAugust 29, 2015
Working with a fun team is always a plus and have been able to gain loads of knowledge on the health care sector. There are challenges where you try to improve things for the better but will get road blocked by "that is not the way we did it in the past".
Pros
Fun teams
Cons
Very process oriented
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Balance work and life, celebrate our successand fun place.
Supervisor Service Desk (Former Employee) –  Toronto, ONJune 3, 2015
Very great place to work in and good people.
All successes at every department is celebrated.
All job well done is recognized.
Everyone's idea is taken into consideration.
Respectful managements.
Pros
Free Coffee
Cons
Acceptable and flexible work hours
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A place lack of clear vision and strategy
Staff (Current Employee) –  Toronto, ONApril 20, 2013
a typical government agency, where it is evident lack of leadership and clear strategy what needs to be done.

Senior management is weak and are not effective in delivering high quality results.
Pros
good work life balance
Cons
no real sense of achievement
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Not Bad Not good
System Engineer (Current Employee) –  Toronto, ONJuly 21, 2015
have to write something as required by indeed so that could proceed in uploading new resume. Been here for a while and still learning the ropes of the company.
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Do not work here
Security Analyst (Former Employee) –  Toronto, ONFebruary 26, 2013
Management does not practice what it preaches. Staff are comfortable and complacent and resistant to changes that would require any effort or self-improvement. Politics take priority over actual job performance.
Cons
sink or swim
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Overall rating

3.4
Based on 34 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.6
Job Security/Advancement
2.9
Management
2.6
Culture
2.9

eHealth Ontario Reviews by Location