eHealth Ontario Employee Reviews

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
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Job Work/Life Balance
Salary/Benefits
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Work
Business Analyst (Current Employee), TorontoAugust 29, 2015
Pros: Fun teams
Cons: Very process oriented
Working with a fun team is always a plus and have been able to gain loads of knowledge on the health care sector. There are challenges where you try to improve things for the better but will get road blocked by "that is not the way we did it in the past".
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Not Bad Not good
System Engineer (Current Employee), Toronto, ONJuly 21, 2015
have to write something as required by indeed so that could proceed in uploading new resume. Been here for a while and still learning the ropes of the company.
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proactive day
system engineer (Former Employee), MarkhamJune 30, 2015
Pros: free food
Cons: long hours
typical day is checking issues and receiving phone calls from users with AD issue. I learned how to resolve AD issues manage tickets
and work as a team
hardest part of job was to resolve issue quickly and prioritize issues.
enjoy each part of job.
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Balance work and life, celebrate our successand fun place.
Supervisor Service Desk (Former Employee), Toronto, ONJune 3, 2015
Pros: Free Coffee
Cons: Acceptable and flexible work hours
Very great place to work in and good people.
All successes at every department is celebrated.
All job well done is recognized.
Everyone's idea is taken into consideration.
Respectful managements.
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EHealth
Assistant AP Supervisor (Former Employee), 655 Bay StreetApril 22, 2015
Pros: Regular hours and work life balance
Cons: Growth is very limited.
The most difficult part of this job is that it is an oppressive environment. If you are an individual with ideas, passion and pride in your work and want to contribute to a company, this is not the environment – more... for growth; personally or internally.

It is a great environment for those who would like a stable job with steady hours, and work life balance. The people are fun and the work is very routine. – less
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Don't work at eHealth
Information Security Analyst (Former Employee), Toronto, ONApril 13, 2015
Pros: Government holidays
Cons: Political environment
Working in the Information Security or Security Operations at eHealth is only for people with little motivation, desire to learn or grow. Management is a revolving door which ensures nothing gets done – more... as each new manager changes things up. This will happen every 6-12 months or so.

If you want to sit, collect dust and surf the web then this might be the place for you! If you are young, motivated and eager to learn then I'd suggest working elsewhere.

eHealth wages have been frozen for years and even if you are promoted, your salary increase is capped at a certain percent. That means that an external candidate hired into the same role could be earning more then you! The only positive is that there is a large training budget, provided your manager approves your request. – less
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Productive
Senior Security / Network Analyst (Former Employee), Toronto, OntarioDecember 20, 2014
Perform lot of work on Data Center and Security. Learned a lot on Cisco and on Security.
Co-worker were really easy to work with.
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Productive
Service Desk Agent (Current Employee), Toronto OntarioDecember 14, 2014
Pros: free breakfast
Cons: 12 hrs shift
Being part of an innovative Team.

Everyday is a new day that come with different challenges but working with the best co-workers ever makes it easy as we are able to ask question to each other and help each other out
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Noble mandate
Manager Infrastructure Services (Current Employee), Toronto, ONJune 5, 2014
Pros: great people
Cons: ineffective management
Great group of employees makes this company enjoyable to work
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Enjoys a challenge, thrives on change, and seeks new ways each day to make an impact
Network Deployment Officer/Analyst (Current Employee), Toronto, ONMay 8, 2014
Pros: good medical coverage and pension plan
Cons: flex hours and work from home options
At eHealth Ontario, provides equal opportunity to all of our employees. It’s the diversity that enriches the workplace and organization’s performance.
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Typical government agency
Portal Management Analyst (Current Employee), Toronto, ONMay 1, 2014
Pros: benefits
Cons: little room for growth
The eHealth Ontario/consulting scandal occurred many years ago - and unfortunately, employees are still feeling the after-effects.
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Great team work and atmosphere
Jr. Business Analyst (Former Employee), Toronto, ONApril 19, 2014
eHealth was also one of my co-op placements. It gave me a lot of knowledge in IT related risk management which I found to be very relevant to my economics major in school. The people were great to work with and allowed me to contribute to key team projects.
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Toxic Environment
IT Managemnt (Former Employee), TorontoOctober 28, 2013
Pros: great experience on how not to manage an it orgainization
Cons: too many to mention
I worked at eHealth for 5 years in the Operations department. It was a culture based on mismanagement, lack of trust, fear and cronyism.

Their technology was woefully out of date and barely capable of – more... maintaining what little service they provided. They had long ago decided to design everything themselves rather than implement tried and true off the shelf applications.They expected their staff to make up for this with burn out inducing long hours and apology based client interaction.

Entire departments ceased to function and spent their scant work hours web surfing. Their workload was duplicated by contractors. The waste of money was mind boggling. It was rare to find the essential staff to assist in the process over results bureaucracy required to deliver essential services still in the office after 3:00 PM.

Process and service improvement suggestions were frowned upon. Any good people quickly moved on. – less
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Long hours, stressful and mismanaged environment, no work life balance.
Tier 3 Support (Former Employee), TorontoJuly 9, 2013
Pros: new technologies, bleeding edge
Cons: long hours, no work life balance, stress and politics. no recognition.
I worked at eHealth for 2 years in their data center operations department. I was hired as a senior member / Tier 3, which essentially means you are expected to do everything on your own with no prior – more... training or support from your team. Management was never supportive and focused on pleasing highly paid contractors who bullied and controlled the full time team. Knowledgeable coworkers are few and far in between and too overworked and stressed to help. Lots of unqualified team members who surf the web while I was sweating on implementing highly complex solutions for eHealth under the gun. No recognition for my efforts, just micromanagement and lack of direction from management. Only positive side is the variety of technologies to learn but not worth it for all the stress and being treated unfairly and used for your technical skills and then tossed aside. Politics is everything, results mean nothing. – less
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Enterprise project
Senior Analyst (Current Employee), Toronto, ONJune 10, 2013
Always on the go, learning new skills and engaging in constructive hands - on work.
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Work friendly environment
Software Quality Assurance Analyst (Former Employee), Toronto, ONMay 27, 2013
Pros: lunch gatherings
Cons: lacked a bit on job security
Always up for challenges. good benefits. flexiable, very understanding towards each and every employee. Great HR resources.
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entry level
Admin Assistant (Former Employee), TorontoApril 24, 2013
Pros: good culture
Cons: bullies
Everybody is hardworking and getting along, the senior staff are unprofessional.
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A place lack of clear vision and strategy
Staff (Current Employee), Toronto, ONApril 20, 2013
Pros: good work life balance
Cons: no real sense of achievement
a typical government agency, where it is evident lack of leadership and clear strategy what needs to be done.

Senior management is weak and are not effective in delivering high quality results.
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Do not work here
Security Analyst (Former Employee), Toronto, ONFebruary 26, 2013
Cons: sink or swim
Management does not practice what it preaches. Staff are comfortable and complacent and resistant to changes that would require any effort or self-improvement. Politics take priority over actual job performance.

April 18, 2013

how do you get an interview here- i have all the experience but no one seems to call

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Productive and fun place to work
QA Specialist / Test Co-ordinator (Current Employee), Toronto, ONJanuary 14, 2013
Productive and fun place to work. Learned a lot of new technologies.