Pros: work benefits and staff do
Cons: stressful situations
my department is a support service for travel consultant within the company. we deal with over 200 consultants throughout Europe as well as other services as operations, invoicing, account management; a day at work could be very quiet at times ( the company deals with corporate travellers only) as during holidays (leisure) to extremely busy which is quite challenging and hard management as our department is short staffed. we are currently 3 administrative. the hardest part of the job being the time management during hectic times and the most enjoyable being resolving issues with hotels; this enables to take initiative, to show personality and the will in resolving a problem. using my native language is necessary as most offices are based in France.