Cashier/Customer Service, Calgary, AB - May 18, 2016
Besides the delicious food, the work environment was also pleasant. I had worked at Edo for nearly two years to understand how everything runs, and I still love the franchise and the brand name. It is a very sanitary workplace - no grease. And everything was made fresh. Taking orders was simple if you are a personable person, I hardly got any complaints or rude customers. I enjoyed the productive workplace, it was impossible to be bored during a shift. The store would be really busy during lunch and dinner rush so it was extremely fast paced during those hours, if you’re working in the front or back both is fast paced and can get very stressful. It is hard to not get overwhelmed during peak hours. There would only be 3-5 people employees at a time, so as a cashier there was a lot of multi tasking, and it also required a lot of attention. Besides from taking orders, as being the front person I had to keep track of multiple orders, call out order numbers, apply teriyaki sauce onto meals, expedite, and bag items. As well as restock inventory, complete food safety, make gyoza sauce and focus on a clean lobby. On busy days the shift would go by really fast as there was always something to complete. The harder duties required a lot of strength, there was a lot of heavy lifting and unpacking of boxes, like unload items and organize them, pour teriyaki sauce and lift rice, cleaning grill, etc. Learning to cook is really fun but sometimes standing near the grill for too long can get really hot. The staff were all friendly and skilled and everyone worked together as a team. The manager was really understanding if you needed to take time off and things like schedule/payroll was never late. The management was very organized and professional.