Card Dealer (Former Employee) – Vancouver,BC – 14 August 2017
I'd been worked there about 3 months plus 3 weeks training, and passed all the COS evaluation which they required, also had no any big miss and unnoticed late or absent from work. However, I just got fired because I spoke up the bullying /harassment issues that happened at my work place.There is a serious harassment issue between new dealers and some pits (supervisors).Be careful of that !!The pay is not good which is min wage plus tips is about $4-6 per hour and you have to work for night shift (8or10pm - 4or6am) .
Customer Service Manager (Former Employee) – Vancouver, BC – 4 July 2017
Edgewater was one of the best jobs i ever had. The environment is fun and fast paced and there is so much room for advancement. Constant opportunities to learn and grow with the industry. Great wages and i have made friends for a life time!
Table Games Dealer (Current Employee) – Vancouver, BC – 30 March 2017
the staff become good friends and feels more like a family. management are okay but their bosses could do more for the staff. you work with lots of others but are on your own when working, dealing with customers. hardest part is the repetitiveness, same games, same customers, same complaints. giving money is fun but taking isn't always fun. funnest part is definitely becoming family with friends whether it be staff or customers
Cashier/Customer Service (Current Employee) – Vancouver, BC – 15 February 2016
Working at the casino is the same everyday. Keep good relationship with both customers and the coworker. Work most of the jobs; such as cashier, running food, cleaning, stock up, and sometimes have to do everything by one person when the other coworker call in sick. Learn how to deal with difficult customers. Everything must be professional.
Hardest about the job is when there is only one person working on the floor with no one to help. Which will be the person will do all the cleaning, cashier, running food, and stocking up.
Most enjoyable working there will be working will great, awesome co-workers.
Croupier (Current Employee) – Vancouver, BC – 5 February 2016
They are there for the customer more then the employees, but the benefits are good. They give a 20% employee discount in the bistro.. but every there is over priced so much it doesnt make much of a difference,it seems they also tend to skimp out or give less appetizing portions to the employees.
Entertaining work place but requires excellent customer service.
PIT CLERK/GSR (Former Employee) – Vancouver, BC – 13 December 2015
Working at Edgewater casino trained me well in quality customer service by adopting company roles in regulations I also develop my skills and Working as a good team player. It gave me chance serving and Meeting multi cultural customers.
I've learned the most excellent way of serving customers.
Graveyard shift is not really good for me in a long term
Head Chef (Current Employee) – Vancouver, BC – 22 September 2015
Great workplace, open to ideas and innovations, professional environment, helps developing and training associates, amazing kitchen and Food and Beverage staff, Everyday is a challenge here especially being a Casino and catering to various dynamics and satisfying every customer. Food and Beverage being an amenity in the Casino it becomes a fun place to execute different food items for regular customers to have them engaged at all times without being bored and provide them multiple options.
I enjoy my work with the public for over 25 years. My present job, mainly dealing roulette every day, very busy weekends, 10hr/ day. F/T. for the most part my co-workers /supervisors are excellent, but there are those few that are phony and not friendly and they make this job very hard. there are a lot of cliques.
I enjoy working with public there and my co-workers.
promotion policy, cliques supervisor/dealer, speaking other language in pit to each other
Table Games Dealer (Current Employee) – Vancouver, BC – 4 May 2015
Busy workplace but friendly and a fun place to be. I work with amazing hardworking people who so far have impacted me in a positive way. I've so far made good friendships over the last year. The job is easy as long as requirements and policies are met.
Devoted workers that are a positive reinforcement to a great team
Marketing & Event Assistant (Current Employee) – Vancouver, BC – 29 May 2013
Assisting multiple departments is a type day at work. Providing Guest Services with gifts for customer signups and gift days and customer service surveys and distributing ballots for casino draws is a part of my day. Event prep, hosting or disassembling event equipment is also part of my day. Each day varies according to the casino event schedule.
Through working at Edgewater Casino I have gained a great deal of Marketing experience. Having started off as a Promotions Clerk and being promoted to Marketing & Event Assistant is very rewarding. The front-line Marketing team is super supportive and always willing to lend a hand.
The most enjoyable part of working at Edgewater is having co-workers that are personable, hardworking and supportive. The hardest part of the job is not having enough resources to execute job tasks. As a Marketing team, we make due with the resources we have and always put forth our best efforts. My attitude is always positive because I work in a motivating and recognized workplace.