Sales Experience, product knowledge, training programs.
Pros: sales experience, productive atmosphere
Cons: work on holidays
Sales associates typically work 8 hour shifts divided between processing orders and organizing store room, and on the floor selling.
While on the floor, I was responsible for greeting customers, informing them of promotional offers, and providing product knowledge in a clear concise manner.
I learned how to deal with rejection, focus on the product – more... and the manner in which I express it. This position helped me to develop communication skills with many different types of consumers.
The management consisted of a sales manager and a store manager. Both were effective at their positions but I spent the majority of my time with the sales manager who took an active interest in my development and provided me with resources and guidance to help me be more effective.
Most of my co workers were sales associates such as myself. We worked independently and together to achieve our respective goals.
The hardest part of the job was managing your responsibilities when the sales floor was busy and orders were coming in (especially around the holiday season). It is a challenge to divide your time effectively so neither area get neglected.
The most enjoyable part of the job is communicating with a customer who is genuinely interested in finding a product that best suits their needs. This allows for a natural conversation that utilizes the product knowledge in way that leads to a sale and a satisfied customer. – less