TERRITORY MANAGER (Former Employee) – Mississauga, ON – 25 May 2012
For a company that was so steaped in its culture at one point and time, it has gone down dramatically. Work/life balance is unheard of. Management behaves with little integrity and continue to further their careers at the expense of their people. Constant push for more and working within a thankless industry will take its toll.
Accounting Clerk (Former Employee) – Mississauga, ON – 5 October 2016
Comfortable workplace, friendly staff, good salary, good location, easy access. While working at Ecolab I learned that a good relationship with your supervisor, and coworkers is the key to a successful and healthy work environment.
Route Sales Manager (Former Employee) – Calgary, AB – 8 April 2016
long days have a lot of different machines that you stock parts for some of the new field staff are inexperienced so some days were challenging helping them fix machines. The rest of the guys were great and and we would help each other out. I will not comment on the management. Thats a private conversation
Gérant de Territoire (Former Employee) – Quebec City, QC – 9 March 2016
Ecolab was a great job for the first 3 years of employement. After making budget for 3 consecutive years, I had multipule problems with alocation of sales to my accounts. Management did not help after numerous attempts to rectify the situation by myself. They then used this reason to cut my employement. My 4th year I had 97% sales. During my 5th year I was at 91%, and my missing sales would maybe not have put me at 100%, but very close.
Territory Manager (Former Employee) – Mississauga, ON – 25 February 2016
One stayed busy from morning to night. Besides daily, weekly and monthly work plans and scheduling the on call 24/7 for service maintenance was a requirement. Monthly budgets and annual budgets were also a requirement. The hardest part of the job was to be interrupted during family time and have to go on an emergency service call. I learned with this company how to manage not only my time but the customers needs. I could only sell what I believe in and my job was to ensure use cost was the important ingredient to save money with this program and products for the customer. The traveling was fun and I managed to enjoy the trips and scenery as I enjoy driving.
Good pay, good benefits and not trapped in an office
24/7 emergency on call and no weekends or evenings ever free unless vacation.
The best company I ever worked for, fun, productive and well liked.
Accounts Payable Clerk (Former Employee) – Mississauga, ON – 5 November 2015
Responsible for the accurate and timely processing of invoices, expenses and payments Investigate and resolve outstanding concerns in a timely manner. Handle all confidential and time-sensitive material proficiently. Responsible for ensuring proper approvals are in place and investigate any issues regarding reports. Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes. Ensure invoices and purchase order information was matched. Ensured that invoices were paid in accordance with vendor terms and corporate policy. Ensured proper maintenance of customer records.
Territory Manager (Current Employee) – Thunder Bay, ON – 16 August 2015
No 2 days are alike, the only constant is change. My manager and upper management is great. I've learned a great deal regarding various management styles and managing self. The company overall is a good culture and they have a lot to offer. The most enjoyable part of my job is finding out the customers needs, finding a solution and creating proposals based on my findings.
This was a position where I had to learn procedures by myself; a large part of my position was identifying cost centers and expenses for invoices. In addition, I also had to reconcile the inventory accounts between the costing system and the general ledger.
Management was very open and willing to assist in any way possible. The hardest part of the job was not having any procedures in place, and the most enjoyable was the interaction with other people in the department and other departments.
Territory Manager (Former Employee) – Canada – 15 June 2015
This company is great for single guys who don't have a family. You are expected to be on call 24/5. + weekends every few weeks. Monday to Friday answering calls day and night and going out as needed by customers. Sometimes going out at 10pm working till 2am to fix a machine. They say this is a sales job, but it is really 95% service and 5% sales. (TM - Territory Manager position)
Start month with a set number of commitments given by Ecolab, you have to visit and inspect all equipment on customer site and have them sign off. Any issues you fix. Can be anywhere from 50-80 customers to visit. Basically have 20-25 days to do this each month. Then are expected to hit budget given by Ecolab each month by going out and selling. On top of this, you answer all pages from Ecolab on your own phone regarding customer problems. As mentioned before can be anytime of the day. Monday to Friday. No compensation. Can work 5am till 2am next day and no day off. No compensation.
Company manager mentality is "if it has worked the past 90 years it works now" 90 years ago, a lot has changed... even in basic labour rights.
Co workers are amazing and will help you out. If you need coverage they have to cover your territory and their own. and you do same for them, or you wont be getting time off.
Weekend on Calls, you will have to do anywhere from every 3 weeks to 10 weeks. Depending on location. You are responsible for the whole district (all your co workers territories and your own) to answer all calls from 5pm on Friday till Monday 6:30am. Sometimes you can getmore... 20 calls all weekend, so don't make any plans to do anything or go anywhere. Want to go see a movie? (you cant) want to have friends over (you can, but be prepared to leave them) All calls need to be answered in the hour, and you should be on site in a reasonable time. Customer can be very demanding and do not understand or care that we have no compensation for weekend on call or extra calls.
Benefits - Car for personal use, however you have to log the kms. if you go over a certain amount, you pay in taxes for it. Keep under 5%. Set own hours (as long as you meet commitments, hit budget and answer all customer requests)
Excellent training program. Fly you to US for hotel and food, 5 weeks total (1 week US, 1 week Canada Training etc.) Learn a lot, teachers are amazing, co workers are helpful, you need to have this support to survive this job.
Parts are hard to come by, sometimes have to drive hours to pick up a part from another district, or drive to head office to pick up chemical and deliver to customer ( even though they say you are not allowed to put these 20L pails of chemicals in your car as per policy, for labour laws it is against the rules, but you do it anyway as is expected.
There is no transparency regarding what you buy in your terriroty, they tell you its worth this $$$ this much and your 50k salary you start with goes to about 5k or less and the rest is you owning your territory on commission, if customers don't buy, you don't get paid.
This company could easily pay out 100% dental and medical, but only 80% coverage. They make a lot of money and overcharge customers.less
Car, Laptop, Tools
long hours, always on call, no compensation. Benefits could be better
Pick/Order -Shipper (Former Employee) – Mississauga, ON – 3 December 2014
Basically I was hired as a pick/order and was only with the company for 3 months. I asked for one week off to go overseas to my brother's wedding and I was told there was no problem with that. About several weeks before the wedding I get a letter saying that they did not need me after I came back from the wedding and that I violated the contract. This would have helped If they would have let me know at that time, instead of saying it was ok in the first place. The pay was good at $23.50 hr, but apparently when I was talking with the other employees they said it is a hard company to get into. This one employee told me he was working there for a year and they only kept him because the guy he was replacing had cancer and they did not know when he was coming back, another guy started a week before me and basically was replacing someone who just retired from the company. So it was bad timing on my part. Such was my fate.
Credit and Collections Associate (Former Employee) – Mississauga, ON – 30 May 2014
Review and release customer orders based on cut off times. Collect on all outstanding balances. Deal with customer concerns in a timely fashion Work closely with the manger, corporate accounts and upper management with any concerns with the customer to make sure that the customers needs are met and we get paid Looked after 1400 accounts at one time, with some of them very high profile and demanding. The most satisfy part of the job was building customer relationships and receiving payment for outstanding invoices. The hardest part of the job was getting someone to pay there bill if I couldn't get them on the phone. Being able to multi task as different situations are brought to your attention.. (working on one account and then another issue needs to be addressed asap. Worked with third party collection agency when accounts were sent to collections