Do not recommend.
Pros: Car, Laptop, Tools
Cons: long hours, always on call, no compensation. Benefits could be better
This company is great for single guys who don't have a family. You are expected to be on call 24/5. + weekends every few weeks. Monday to Friday answering calls day and night and going out as needed by customers. Sometimes going out at 10pm working till 2am to fix a machine. They say this is a sales job, but it is really 95% service and 5% sales. (TM - Territory Manager position)
Start month with a set number of commitments given by Ecolab, you have to visit and inspect all equipment on customer site and have them sign off. Any issues you fix. Can be anywhere from 50-80 customers to visit. Basically have 20-25 days to do this each month. Then are expected to hit budget given by Ecolab each month by going out and selling. On top of this, you answer all pages from Ecolab on your own phone regarding customer problems. As mentioned before can be anytime of the day. Monday to Friday. No compensation. Can work 5am till 2am next day and no day off. No compensation.
Company manager mentality is "if it has worked the past 90 years it works now" 90 years ago, a lot has changed... even in basic labour rights.
Co workers are amazing and will help you out. If you need coverage they have to cover your territory and their own. and you do same for them, or you wont be getting time off.
Weekend on Calls, you will have to do anywhere from every 3 weeks to 10 weeks. Depending on location. You are responsible for the whole district (all your co workers territories and your own) to answer all calls from 5pm on Friday till Monday 6:30am. Sometimes you can get – more... 20 calls all weekend, so don't make any plans to do anything or go anywhere. Want to go see a movie? (you cant) want to have friends over (you can, but be prepared to leave them) All calls need to be answered in the hour, and you should be on site in a reasonable time. Customer can be very demanding and do not understand or care that we have no compensation for weekend on call or extra calls.
Benefits - Car for personal use, however you have to log the kms. if you go over a certain amount, you pay in taxes for it. Keep under 5%. Set own hours (as long as you meet commitments, hit budget and answer all customer requests)
Excellent training program. Fly you to US for hotel and food, 5 weeks total (1 week US, 1 week Canada Training etc.)
Learn a lot, teachers are amazing, co workers are helpful, you need to have this support to survive this job.
Parts are hard to come by, sometimes have to drive hours to pick up a part from another district, or drive to head office to pick up chemical and deliver to customer ( even though they say you are not allowed to put these 20L pails of chemicals in your car as per policy, for labour laws it is against the rules, but you do it anyway as is expected.
There is no transparency regarding what you buy in your terriroty, they tell you its worth this $$$ this much and your 50k salary you start with goes to about 5k or less and the rest is you owning your territory on commission, if customers don't buy, you don't get paid.
This company could easily pay out 100% dental and medical, but only 80% coverage. They make a lot of money and overcharge customers. – less