Business Transformation Architect (ITIL v.3 Expert Level) Service Design
Eclipsys Solutions Inc - Ottawa, ON

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Position: Business Transformation Architect (ITIL v.3 Expert Level)
Contract: 100 days from award date with, 100 option days
Location: Ottawa, Ontario
Security Clearance Required: Enhanced Reliability

Job description
Eclipsys Solutions Inc., has an immediate requirement for a Senior Business Transformation Architect with ITIL v3 Expert level and certification certifications in either Service Design or Service offerings and Agreements for a long-term contract with our Federal Government client in Ottawa, ON.

Required Skills and Experience

  • 10 years of experience providing IT Service Management advice and guidance.
  • 5 years of experience developing IT services, strategies and plans in complex environments.
  • Must be an ITIL V3 Expert.
  • Resource has experience as a Service Manager within an ITIL Service Design environment specific to Service Portfolio Management, Service Level Management and Service Catalog Management.
  • Experience documenting processes and procedures in support of IT management implementation.
  • Experience working is a "shared" service environment within an IM/IT (ITIL) environment.
  • Minimum of 3 months experience in business relationships and portfolios.
  • Experience defining and implementing a service catalog.
  • Experience mentoring or coaching ITSM best practices in a work environment.
  • Must have a government of Canada security clearance.

Interested candidates are requested to submit their resume to: Eclipsys Solutions Inc.
About Eclipsys Solutions Inc.,

Eclipsys Solutions Inc., is a Canadian-based systems integrator, and Oracle Platinum Partner, globally recognized as one of the highest levels of distinction within the Oracle Partner Network. Eclipsys is recognized as having one of the largest Oracle exclusive practices in Canada delivering complex technology projects and professional services for a multitude of private and public sector clients.

Headquartered in Ottawa, Canada, Eclipsys has branch offices in Toronto, Calgary and Montreal. We strive to help our customers successfully address their most complex business challenges through strategic planning, development, implementation and integration of highly innovative, flexible and customizable solutions and services that integrate business processes and information technology. We create cutting-edge solutions for our clients by combining professional services capabilities with strategic technology partnerships to produce complete, integrated systems and business solution.

Building on strategic partnerships with technology companies including Oracle, Mitel Networks, Wesley Clover and others, Eclipsys' Technology Solutions afford our customers best-in-class hardware, software and telecom products services. We select world-class technology manufacturers and form strategic alliances – vertical partnerships and a practice model which offer our clients deep expertise in innovative technology. We combine our product offerings with proven, experienced professional services resources and project management to deliver scalable solutions, on-time and on-budget.

Eclipsys' technology practices include Oracle Cloud Optimization; Oracle Middleware; Oracle Engineered Systems; Oracle Database; and Oracle Hardware. Eclipsys works closely with clients to create and deliver cloud services that fit their business requirements, whether that includes on-site provisioning of hardware and software at your facility to create a private cloud, or physical data center optimization – all the way through to the creation, management and delivery of full custom or COTS-based SaaS offerings.

Our commitment to building relationships and behaving as a partner to our clients, our ability to provide effective and efficient contracting solutions, and our on-time and on-budget delivery model, helps our clients deliver on their key initiatives. We have a proven track record of delivering high-caliber solutions and resources for our public and private sector clients.

Candidates are requested to submit their resume for consideration.


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About this company
Eclipsys Solutions Inc., (formerly Maplesoft Technology) is a Canadian-based systems integrator delivering complex technology projects and...