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East Side Mario's
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76 reviews

East Side Mario's Canada Employee Reviews

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Laid back family restaurant with great community
SERVER (Current Employee), Toronto, ONFebruary 20, 2015
Pros: flexible scheduling, good beginning restaurant job, challenging, staff discount
Cons: occasional short staffing
East Side's was a great first serving job that was challenging at the same time. I have learned a lot at this job about the restaurant industry and about my abilities and ambitions as a server. The hardest part of the job was the trademark of the menu which meant frequent ordering and running of starters. Challenges include the high traffic in guests, and multiple responsibilities when staff was short in the back of house. The managers are helpful and appreciative, and the job itself is often rewarding.
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productive great place
Hostess/Expo (Current Employee), Waterloo, ONFebruary 12, 2015
loved my co workers like family
learned a lot about customer service
answered phones a lot made appointments
loved seeing regular customers
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I enjoy going to work
Server (Current Employee), Brampton, ONFebruary 6, 2015
I have been here for three years. Some pros are:

-Flexible work hours
-good money
-great management
-friendly staff
-positive energy
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Good environment, not good managers
Host (Former Employee), Sarnia, ONNovember 1, 2014
Pros: 15% discount on food
Cons: fired for no good reason
East Side Mario is a good restaurant with good food but less then great management
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Working in a kitchen.
Co-op Placement (Former Employee), Windsor, ONOctober 24, 2014
Pros: free meal.
Cons: not a lot of work some days.
It was easy on slow days,but when it got busy is when I really started to have fun.
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Fun group of co-workers
Line Cook/ Trainer (Former Employee), kingston, onOctober 19, 2014
Pros: work with friends
Cons: dis-organized, low pay, no employee benefits, hours deducted from pay stub to save money.
everyday there was a complaint about staff from management...most of the time is was not relevant. the only thing that keeps people working here are the co-workers, the pay is dismal and benefits are yet to be seen. hardest part of the job was being blamed for stuff you have no control over simply because you the only one there at the time for management to vent to.
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awful
Server/Expo/Hostess (Former Employee), Peterborough, ONOctober 2, 2014
Pros: if you want lots of hours im sure they will give them to you
Cons: long hours for little money
this place has a ridiculously high turn over
management is out of control
tons of drama
the money (tips) aren't as good as they once were due to poor mgmt and lack of team work
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A vibrant, enthusiastic work environment
Server (Former Employee), Kingston, ONSeptember 9, 2014
Pros: sometimes free food
Cons: extremely long hours
- Typical day would include cleaning, serving 8-10 table sections during lunch and 4-8 table sections during the evening.
- I learned to multitask. Having to keep a close on on refilling soup salad and bread was a constant task that had to be done with every customer.
- Management was fairly good. Sometimes unfair environment
- Working with everyone and making new connections and friends
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Fun Job for Students
Hostess (Former Employee), AllistonSeptember 2, 2014
Pros: half price food, good hours for a student
Cons: minimum wage, no advancement opportunities, understaffed
A typical day at work includes greeting, seating, and making sure the restaurant is tidy and guests are happy. I learned how to manage the general public and how to deal with unpleasant guests among all sorts of interesting restaurant jobs. Hosting is all about customer service. The supervisors here are very nice and will genuinely try to help you if you are overwhelmed. The coworkers are a mixed bag, as it is everywhere. There are the good and the bad. The hardest part of the job is being understaffed and all alone on a busy night where you have to choose to either greet guests at the door or clean tables so guests can sit down. It's hard to strike a balance when there's only one of you when there are many things to do. The most enjoyable part of hosting is making people smile and knowing that they had a good time and enjoyed their experience.
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ok
Host (Former Employee), calgaryAugust 21, 2014
pyramid scam pretty decent if you actually push your self in the company and work
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East Side Mario`s
Server (Current Employee), London, ONAugust 14, 2014
great place to work.
moments where can be overwhelming but with a bit of practice it is easy to over come.
Staff is amazing.
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A fast moving environment with constant change
Cashier/Hostess (Current Employee), Niagara Falls, ONMay 30, 2014
This work place provides excellent team communication and corroboration. It starts with the host seating the guests and warming them up to the menu to give them the best experience and it ends with the cashier sending them off with a positive attitude looking forward to seeing them again. I very much enjoyed working for this company.
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Culinary Crew/Food preparation worker/Kitchen Helper
Culinary Crew/Food preparation worker/Dish help (Former Employee), Kingston, ONMay 29, 2014
Apart of the culinary team you're responsible for the overall cooking, its exciting to work at a fast pace but it can also be the hardest part of the job in itself.
The most enjoyable part of working in Culinary is the challenges you have to make, by remember each and every dish and knowing how to make and also be under the stress of a time limit.
But you learn that at the end of the day,you can look back and just see how much you accomplished.
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Horrible management and Employee harrassment
Line cook, Pizza, Pantry, Dishwashing (Former Employee), Winston Churchill and ArgentiaMay 25, 2014
Very underpaid for the hard labour I was being told to do. I had no chance of growing in the business unless someone was moved down or out.
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Rewarding but high stress work
Pizza/Salad/Prep/Line cook (Current Employee), Windsor, ONApril 26, 2014
Pros: great mangament
Cons: high stress
The most enjoyable part of this job is the fact that people enjoy the food I make. while the worst part of the job is the stress accompanied with having to work quick to get food out quickly. This job has taught me how to work fast and efficiently because not only do I have to make food quickly but it has to taste good and look great to.
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Managment was very smart and patient.
Senior Kitchen Staff (Current Employee), Kanata, ONApril 15, 2014
I loved the fast movement required during the " lunch rush" kept you on your toes and ready always on the ball.
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Excellent place to work
Server and Bartender (Former Employee), Greater Sudbury, ONApril 12, 2014
I have learned how to work well under pressure and communicate efficiently with the public. I enjoyed the atmosphere of East Side Mario's and working with the staff.
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great owners and fun staff
Kitchen Manager/ Floor Manager (Former Employee), Grande Prairie, ABApril 11, 2014
Pros: great staff
Cons: not many to tell
opening and closing shifts... getting ready for all daily orders and getting the staff ready for their days by handing out duties. cookin threw the rushes and doing prep... stocking the line and cleaning for shift change..
Working in all departments of the restaurant front and back
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Kitchen staff...
DISHWASHER/PIZZA/SALAD (Former Employee), Greater Sudbury, ONApril 1, 2014
Pros: discounts
Cons: working in the kitchen
Started in dish, moved on to salad/pizza. Made salads and pizza all day and prep'd my station.
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productive and fun
Line Cook - Kitchen Manager and Manager (Former Employee), Ottawa, ONMarch 18, 2014
fun workplace staff and management are fun to work with
i started as a regular cook and advanced to kitchen manager

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