Hostess (Current Employee) – Toronto, ON – 18 April 2017
1. Dust and windex all glass 2. Washroom checks every 15 mins 3. Communication constantly between employees and managers 4. Seating customers 5. Assigning reservations 6. Take To Go orders 7. Wiping menus consistently
Recruit (Current Employee) – Woodbridge, ON – 13 April 2017
Day consists of doing dished, maintaining a clean kitchen. Great environment to work with, hours aren't the greatest. Closing shifts expect to stay till about 3:00a.m., but you will definitely be around a fun crowd, its never a dull moment.
Line Cook (Former Employee) – Burnaby, BC – 9 March 2017
loved working there loved the people i worked with well most of them.. The only reason i left was because it was really far for me to have to travel not that it was outta the way its only 5 mins from Gilmore station, but it did take me about an hour and half and to get there so... also the pay wasn't good at all i feel Im in culinary arts school and have some experience and felt i should have made me more.
Lounge Server and Barista (Former Employee) – Surrey, BC – 29 September 2016
Earls was a great place for me to work. Unfortunately, I was being bullied by a manager so I felt that it was time to move on. Overall, I enjoyed working with Earls. Before the dilemma happened, I was appreciated and I created regulars who still go there today.
Server (Current Employee) – Calgary, AB – 26 September 2016
The environment at Earls in generally positive and fun. I have made great friends through the company and almost everyone that works there is very easy to get along with. Management seems to be quite unorganized most of the time and doesn't seem to prioritize what needs to be done. Rather, they just find ways to save money. But even so, the people in management are overall great people to be around. MOST of my experience is that they actually do care about you as a person (with exceptions). Hardest part of the job is dealing with unruly customers (which I'm sure you can find almost anywhere) but also not having set hours can be a bit of a bummer (working 1 hour sometimes and never know when you're going home on others).
Productive for my skill set, helped me grow in different areas
Floor Manager (Former Employee) – Surrey, BC – 9 May 2016
- 9am-5pm, running the Day service and setting up the restaurant for success during the Night rush - learned how to be hard but fair. Different People need different reactions and different areas to grow - Management still has faith in my abilities and wishes me to move forward with the company; School comes first for me - Having to hold people accountable when they do not see the issue - Getting the chance to use my leadership skills and mold them to be the type of boss I want to be
Server (Former Employee) – Port Coquitlam, BC – 24 April 2016
- A typical day includes changing into work attire, scanning out my section of tables, cleaning the glass and silverware on each table with a cloth and hot steam, engaging in conversation with customers, taking drink and food orders, serving drinks and food, always smiling and always putting customers first
- to better engage in random conversations with people I just met, to multi task under high pressure, to pay close attention to what is being ordered, to watch for allergies, to re-read and double check orders before punching them in, to always smile and always out customers first
- Management was not the greatest, they did favour certain people over others depending on how close of friends they were or how long they knew each other. They were nice people in general, but weren't fair at times with treating all employees equally.
- The hardest part was not being affected with seeing other people who did not work as hard get better treatment than the people who did work very hard. It was accepting that it was just the way things were.
- The most enjoyable part was meeting new customers and getting to know so many people who would just make my day!
Delivery Coordinator, Hostess (Current Employee) – Fort McMurray, AB – 20 March 2016
A typical day at work is always eventful and productive that provided a new learning experience from day to day. In this job I have learned how to effectively deal with customer complaints and disarray. Management at Earls continuously pushed me to become a better team player as well as giving me new opportunities to further enhance my skills as an efficient and organized employee. While at this job I have had the chance to work with a variety of people while making genuine, and long lasting connections with my co-workers. The hardest part of the job would be the large influx of employee change, however at the same time the most enjoyable part of the job was having the ability to meet so many amazing people. As well as providing service for regular customers.
Hostess (Former Employee) – St. Albert, AB – 4 February 2016
Typical day at work included keeping a high energy level throughout my shift, greeting and seating customers. Management was okay, but I loved all the people I worked with. The hardest part of the job for myself would've been wearing heels for an entire shift.
Learned a lot, and the people were good, but management was lacking somewhat.
Kitchen Staff (Former Employee) – Edmonton, AB – 27 January 2016
When I signed on to work with Earls, management made it very clear that all kitchen staff get their start in the dish pit, do well in there and you will be moved into the kitchen. This made sense, and so I did as instructed. A few months pass and as my probation ends I am moved out of the dish pit. However I was not given a spot in the kitchen or even in the back portioning but was instead made to be an expediter. Now I'm still not entirely sure why I was given such an important role in the kitchen with zero knowledge or training on policy and menu's, but I did my best with what I could.
A typical day then for me was to jump between being an expediter in the front, and working the dish pit in the back, usually multiple times a day. Needless to say it was a difficult task to undertake, and was by far the hardest part about the job.
My co-workers on the other hand were a great bunch of individuals who made me feel welcome and part of the team. These unique and talented individuals kept me coming back and looking forward to my next shift, they were the best part of my job.
I learned a lot about technique, organization, and how to deal with conflict and extremely stressful situations.
Dishwashing (Former Employee) – Calgary, AB – 6 December 2015
It was a fun place to work at , i liked the staff and they were super friendly . They always encouraged me and cheered me up to do my best . They made the job easy for me , it was all about having fun while working .