Learned a lot, and the people were good, but management was lacking somewhat.
Kitchen Staff (Former Employee) – Edmonton, AB – January 27, 2016
When I signed on to work with Earls, management made it very clear that all kitchen staff get their start in the dish pit, do well in there and you will be moved into the kitchen. This made sense, and so I did as instructed. A few months pass and as my probation ends I am moved out of the dish pit. However I was not given a spot in the kitchen or even in the back portioning but was instead made to be an expediter. Now I'm still not entirely sure why I was given such an important role in the kitchen with zero knowledge or training on policy and menu's, but I did my best with what I could.
A typical day then for me was to jump between being an expediter in the front, and working the dish pit in the back, usually multiple times a day. Needless to say it was a difficult task to undertake, and was by far the hardest part about the job.
My co-workers on the other hand were a great bunch of individuals who made me feel welcome and part of the team. These unique and talented individuals kept me coming back and looking forward to my next shift, they were the best part of my job.
I learned a lot about technique, organization, and how to deal with conflict and extremely stressful situations.
Discounted meals and occasionally free ones.
Poor management, extremely stressful work.