Account Supervisor
ENT Marketing Inc. - Toronto, ON

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Account Supervisor

ENT Marketing is a boutique entertainment agency, specializing in music marketing programs. We are looking for an up and coming client superstar to join our growing team. Be part of an exciting program and help us deliver client service excellence to our Tier 1 clients.

About the Opportunity
Reporting to the Account Director, the Account Supervisor is responsible for building and managing day-to-day relations with their Client contacts and successfully delivering all marketing campaigns related to those accounts, ensuring they are delivered on time, on budget and on strategy.
Duties and Responsibilities
Leading the execution of multiple Client projects adhering to agency / client workflow processes and standards including:

  • Ensuring high levels of Client satisfaction by building and maintaining strong working

relations with multiple client stakeholders;

  • Tracking and managing client programs including timely communications to agency

teams, clients and outside suppliers through contact /status reports, etc.;

  • Organizing the development of offers, proposals, and research to prepare Deal Point


  • Responsible for event development and project management on multiple campaigns;
  • Managing logistics and implementation of client campaigns;
  • Anticipating delays, estimating overages and addressing such with clients in a

proactive manner;

  • Providing rapid issue resolution and developing solutions;
  • Managing master campaign plan and critical path;
  • Preparing estimates/billing and managing detailed budgets, implementing cost control

and efficiencies;

  • Coordinating the work of internal and external teams;
  • Liaising between Account Management team and Asset Acquisitions;
  • Developing briefs based on campaign requirements;
  • Developing copy, layout/artwork, and production materials with detail to attention;
  • Leading meetings (internal and client) and delivering presentations clearly, effectively

and with confidence;

  • Contributing to Client campaign plans which includes building a strong understanding

of Clients business marketing challenges, targets, and category/industry competition
and providing strategic input;

  • Managing account staff including project manager and interns as required;
  • Conducting post campaign reviews to for client reporting and to improve processes for

future campaigns;

  • Develops actions plans with Director to address any problem areas or concerns;
  • Participates in ad hoc special projects as required, and other tasks as assigned;

Required Skills and Competencies

  • Professional and presentable with a strong business acumen
  • An outstanding relationship builder with strong collaborative skills
  • Post-secondary education in a relevant field, with minimum 5 years’ experience

working in account management, ideally in the events marketing and communications

  • Strong client facing skills and the ability to communicate with confidence
  • Excellent MS Excel, PowerPoint, and MS Word skills
  • Experience with Social Media concepts and delivery
  • Solutions-focused thinker
  • Highly motivated and organized with an ability to work independently, under tight

deadlines and shifting priorities in a fast-paced environment

  • Excellent oral and written communication skills

About Us
ENT Marketing has built a community within the music industry where our partners come together to build mutually beneficial music marketing solutions for our clients. We build relevant, fully integrated turnkey music programs that drive ROI by leveraging the talent and assets of major booking agencies, concert promoters, and major North America record labels. Music industry veterans founded ENT Marketing to create big picture strategies and meaningful alliances between the top brands and hottest bands.

Please forward your resume and covering letter if interested. The deadline for all submissions is January 25, 2013.

We thank all interested applicants, but only those who will be considered for an interview will be contacted.