Responsible for the management of shipments, shipper/carrier communication, problem-solving, order management and customer follow up. Acts as point of contact for carriers and proactively follows up regularly to build relationships and solidify existing business . Partnering with freight carriers, vendors and customers to ensure that shipments are picked up and delivered on time. Responsible for the documentation, order entry, routing, shipping, and tracking of inbound/outbound materials. Provide ongoing measurement and monitoring of carrier performance, as well as, assisting team members with daily duties.
Demonstrated planning, organization, analytical and problem-solving skills
Strong people skills and the ability to build relationships with customers
Strong PC skills with working knowledge of MS Office
Excellent written and verbal communications that enchances the level of customer service
Ability to work in fast-paced team environment with frequent distractions while maintaining a positive attitude
2-3 years transportation industry experience
Resumes may be faxed to: 905 667-8756