Quality Assurance Manager
Dynamic Chocolates - Delta, BC

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Position: Quality Assurance Manager

Role: The incumbent will be responsible for overseeing and maintain the Quality Assurance System and implementing policies and procedures according to the company standards and local food legislation.


  • Develop and oversee the administration of all quality and food safety programs
  • Ensure that the overall Quality documentation meets the Quality Standards & maintain the library of documents.
  • Arrange for periodic audit of quality systems by the accreditation body and manage internal audits.
  • Continually ensure all staff has a complete working understanding of the Quality Policy & improving the system including Occupational Health & Safety and HACCP.
  • Direct, develop, manage and update all quality programs as necessary to comply with customer regulatory and company standards (Quality Programs include Vendor Certification, Incoming Goods Inspection, Sanitation, HACCP, Pest Control, Non-Compliance/Hold)
  • Develop, implement, monitor and update Quality, Process and Sanitation SOP’s. Issues, reviews and maintains product specifications, certificate of analysis and all other QA documentations
  • Ensures policies and procedures are followed during purchasing, receiving, storing, shipping, raw material evaluations, sanitation and compliance with good manufacturing, distribution and laboratory practices.
  • Contacts the suppliers/ reviews supplier’s data on an on-going basis and keeps the supplier matrix updated on an on-going basis. Follows up with the suppliers on the missing/expired documentations on a regular basis and as per outlined in Vendor Approval program
  • Performs evaluation of raw materials
  • Conducts relevant physical, chemical, and microbiological tests on raw material as per specifications
  • Audits suppliers and third party warehouses where necessary
  • Represents the facility for internal, external, third party audits and regulatory inspections
  • Build/coach sites on Regulatory and Certification program preparation for SQF, system upgrading, standardization and training where required.
  • Supervises the QC technicians and Loaders
  • Will require to do RD of new products and maintain a recipe data base
  • Working knowledge of Genesis to generate nutrition information


  • Bachelor of Food Science Degree or equivalent
  • At least 5 years of management experience in Quality Control / Assurance in a food environment or related field
  • Strong written and oral communication skills.
  • Strong knowledge in GMP, HACCP and SQF Principles is a must
  • Strong time management and analytical skills
  • Strong computer systems skills
  • Confident self-starter with excellent interpersonal, communication abilities
  • Must be able to work independently, and demonstrate problem solving, innovation and customer service skills.
  • Detail oriented and thorough