Residential Counsellor (Former Employee) – Whitby, ON – 24 August 2017
Management is very anti-union. Workloads, job descriptions, changed and steadily increased, though pay did not. Management is very focused on appearance, ego and funding. Resulting in cuts and drastically affecting the client services and the quality of the services as staff were spread thinner and thinner, and work loads continued to grow. It did not foster a good feeling of staff appreciation. The front line staff are amazing caring qualified people, who are spread too thin. The hardest part of the job should have been the clients, and unfortunately the hardest part was management, they consistently made things harder and more complicated then they needed to be. the most enjoyable part other then the unionized staff, were by far the people you helped support and work with. They are the reason you do the work you do.
Though the pay, and majority of staff and clients were great people, not worth the frustration of dealing with extremely arrogant management team long term. Some managers seemed decent, but ultimately they fell inline with the management team, which, as a whole was toxic.