Pros: permanent roles, overtime rates, safety gear provided.
Cons: long hours, compulsory overtime, lack of essential resources, no support for real issues.
Empty promises, reactive management and token corporate gestures around health&safety (the focus is on a safe environment, they fail to consider the human element and the effect that ongoing workplace stresses have on an individual's ability to stay safe.)
They'll send you up a power pole, fully kitted out, with hard hat and safety harness... but turn a blind eye to the fact that you've been working 10hours already, the light is fading and the only break you got a chance to take that day was interrupted by dispatch dumping more work on you. Praise is lumped on those who work 7days a week.
There is no structure or system to effectively use the pool of staff available. Attempts to raise issues and seek resolution = personal attacks and a generally squeeze being applied until the individual either leaves, or otherwise shuts up. They operate on a divide and conquer principle... every employee is an island. Very poor morale.
Depression is rife. The company uses an EAP programme, to provide counselling to staff, but you'll have to fight to take leave, to make an appointment. The support starts and ends there, you take your problems to EAP and fix them there, or don't come back. No interest in creating a workplace that works for frontline staff. Sadly this means the good people move on and the ones who remain get more and more bitter.
Best viewed as a stepping stone to somewhere else or an opportunity to work ALL OF THE HOURS and save some money.
Be warned tho, you wont get the option to scale back your hours as you age/ life changes. It's all or nothing.