Northern Canadian City
Our client a National Retail based business located in a Northern Canadian City, is currently looking for an experienced Cake Designer to join their team. As one of the individuals on this team you will report to the Store Manager. The Cake Designer is responsible for the day to day operations of the Cake and desert counters within the retail establishment. You will have a very friendly and creative flair with a natural talent for creating art on cakes. You must ensure product quality, proper ordering, pricing, handling, controlling and food safety of merchandise as well as the integrity of transactions. Our client is looking for an individual who is artistically talented with a passion for customer service and ensuring that the customers always have the best experience. Product satisfaction and pricing is very important. This position is located in a Northern Canadian City and offers all the amenities and feel of a big city. Salary band and compensation and relocation packages are outstanding.
Ensures the proper care, use and maintenance of all equipment, software and links; including reporting required repairs to manager or supervisor
Provides customer service in a manner that models exemplary conduct to other staff and maintain positive member relations through the proper handling of questions, comments and complaints. Effectively work in a diverse team environment in a proficient and friendly manner
Presents a neat and clean department while maintaining cleanliness and sanitation standards
Performs duties following established safety, health and environmental regulations and standards to ensure the safety of all customers and staff
Decorates cakes for the bakery case and personal requests, Mixes icings for cakes
Ensures quality of products and ensure stock conditions are to the company standard
Prepares production for weekend sales ,Informs manager of any need to order cake decorating supplies
Answers telephones/pagers, when necessary
Works on assigned projects as time allows and as directed
Complies with all safety guidelines and standards
Assists other bakery personnel, as required
Replaces stock, rotates current stock and ensure satisfactory inventory levels.
Has knowledge of and adheres to all policies and procedures pertaining to the bakery operation
Shares successes and fosters an atmosphere of success for the front end team.
2 years’ experience in retail environment preferably working with baking products
Driven to deliver superior service by exceeding customer expectations
Self-motivated, with high energy and an engaging level of enthusiasm.
Able to work as a team player in a fast-paced, energetic environment
Present a professional image in appearance, words and actions
Excellent verbal, written and interpersonal communication skills
Open availability and flexibility to work nights, weekends, store opening and closings to meet the needs of the business
Familiarity with cake decorating terms and processes
Ability to work within set time frames and fixed deadlines