Pros: fun, fast paced, time goes by quickly, regular customers add a personal touch to every day
Cons: inconsistent hours, sometimes stressful
A typical day at Dollarama consists mainly of one-on-one customer service experiences. Between ringing in purchases and assisting in finding the perfect product, I find myself pretty busy. I also am required to break down skids, stock aisle shelves, keep pop coolers filled, and ensure the store is tidy at all times.
My co-workers have all become very close friends of mine as most of us have been there for a long time. My time at Dollarama has been so far almost 3 years. Work is always fun because I know I'll be with my friends and second family. I've never had any hard times getting along with new co-workers and I find that when I first started I was made to feel like family almost immediately.
The hardest part of my job is keeping those impossible to please customers happy. I believe everyone should walk out of an establishment feeling happy, rather than upset or angry, so I always take it as my personal duty to put my friendly smile on and do my best to please them.
My favorite part of my job is when my regular customers come in and greet me by name, talk about whatever. It really lightens up even the most brutal of days.