Love my managers and coworkers, hate the job
Keyholder (Current Employee) – Kamloops, BC – 12 May 2017
I love this job primarily for the people, but the job itself is awful. The amount of hours we're allowed to use is given to us by head office and is never nearly enough. As a keyholder, I make a dollar more than minimum wage and no other raises are given, except for a 10 cent raise they supposedly give every year but refuse to give me. They send ridiculous amounts of one particular item that will then just sit in the back for months and take up storage space because they don't know how to send proper amounts of stock. The company is so cheap that the employees suffer and most of the good ones end up leaving. Our store in particular has a major theft problem, yet all they do to try and "fix" it is install cameras in our back room area, make sure we check employees bags every time they leave the store, make sure that we keep a receipt for our items and that they are signed (if they are not, they will remove the item from you). They have estimated that $800 leaves the store every day in theft from customers, yet won't give us an LPO and still continue to heavily survey the staff. This job is alright to get by for a little, but becomes very tiresome, very quickly.
Lack of hours, lack of proper pay, lack of higher ups caring