Great environmental work space and very keen on training their employees.
Pros: gained a lot of knowledge
Cons: systems always crashing
Typical day would start off around 7:30 am
Turn off alarm system while keeping bolt lock on door
Turn all systems on; computers, printers, scanners, fax machine
Unlock the Vault; Takes about 15min
Check to make sure all is stocked
Count cash into drawer from vault
Bring files from back of office that will be worked on during the day
Take sign out and – more... turn on electrical Open and Western Union sign
Open doors at 8am
Serve customers however they need whether it be with loans, cashing checks, making copies, faxing, visa card sales, western union or just paying bills and making money orders.
After the day is done lock doors
Shut down all equipment
Unlock vault; also takes 15 min
scan and deposit checks into computer
Count the drawer
Make sure all files all done and put away; have next day files ready
Put Drawer cash into vault along with checks from the day
Empty trash; tidy up
Turn on alarm; turn off signs
Call the security center and let them know that I've left the building.
I learned how to sharpen my customer service skills and to work together with co-workers. The hardest part was having our systems crash when we were really busy. The best part was putting a smile on the customers faces because knowing that the company was a loan company it was my job to make sure that I provided them with some kind of happiness that day. – less