Pros: great knowlegde of the principles of insurance, vehicles, and geography of the territory.
Cons: long hours, performed managerial duties for minimum wage
The day begins with checking the list of customers that reserved a rental car/truck. confirming whether or not the customer will be coming in too pick up the vehicle. i would make sure our vehicle inventory is ready to be rented. make sure the oil has been changed, has windsheild washer fluid, and if the car has been cleaned/detailed.
when a customer comes in to take out a rental car, i make sure the customer has a valid drivers license and as well as a major credit card for a security hold. I also make sure that the customer has the proper insurance to be able drive with peace of mind. once those steps are made, I make sure that customer has a vehicle that meets their needs/wants.
the co-workers are hard- working, relatable , fun people who are willing to share their knowlege of the business and how to deal with certain scenerios.
the hardest part of the job is mulitasking. Discount at the dowtown core area is the busiest branch in Ontario. we have to have the skill to handle upwards of 100+ pickups/returns as well as handling phone calls, and making sure our cars are managed well in our parking lot which holds only 60 cars.
the most enjoyable part of the job is dealing with customers of different age groups, ethnicities/ backrounds. you gain a vast amount of knowlege what happens in the city, driving many different types of vehicles common ad luxurious.