We are currently seeking a qualified candidate to fill a 12 month contract Disability Claim Coordinator position in our Western Regional Office located in Port Coquitlam, British Columbia. We offer competitive pay, 26 long weekends per year through our fortnight program, 9 days of flex time per year, a wellness program, educational and training reimbursements and numerous other additional incentives.
Responsibilities will include:
The Disability Claim Coordinator provides initial and on-going disability file management support for non-occupational claims to both employers and employees.
Managing a caseload of files working directly with Insurance Companies, Medical professionals and Employers to assist Employees in achieving maximum function and develop healthy return-to-work initiatives.
Ability to plan, develop and implement goal-oriented claims management plans.
Gathering and assembling complete short term disability (STD) and long term disability (LTD) applications, reviewing for accuracy and submitting to the insurance carrier for processing.
Reviewing medical information, researching medical resources (Reed) and obtaining information from employees to determine return to work barriers and timelines for recovery to assist with return to work planning.
Regular follow up with outstanding files to track progress and identify potential return to work dates.
Identifying external resources which may facilitate claim resolution and providing this information to stakeholders.
Providing file status information to employers on weekly, bi-weekly or upon request basis.
Obtaining medical and functional information through interviews and reviews of standard and written correspondence.
Post secondary education (University Degree or College Diploma) in Human Resources, Psychology, Health Sciences or a related field is preferred.
1-3 years experience in claims management, disability management, health sciences or a related field.
Familiarity with medical terminology and pharmacology would be an asset.
Intermediate PC skills - including data entry, MS Word and MS Excel.
Strong problem-solving and decision making skills.
Excellent interpersonal and listening skills to work effectively with employers, employees, insurance carriers (i.e. good relationship building skills, exceptional customer service).
Ability to thrive in a fast paced environment, excellent time management, follow-up, organization and multi-tasking skills.
Bilingualism (French, English), would be considered an asset.
All interested applicants are encouraged to forward their resume and cover letter quoting the position title in the subject line.