Direct Energy

Direct Energy Employee Reviews in Canada

Found 70 reviews matching the search
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work independantley
Sales Team Supervisor (Former Employee) –  Hamilton, ONDecember 2, 2013
liked training working alone, but company closed and moved to montreal, no stability great pay and hours
Pros
pay
Cons
layoff
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Fun place
Direct Marketer (Former Employee) –  Toronto, ONAugust 15, 2013
help people
have fun
solve problems
save money
going door to door to help people
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it was ok at times but alot of pressure
work experience (Former Employee) –  Nanaimo, BCJune 9, 2014
just driving people from airport to their homes and homes to airport
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Production and fun place
Executive Assistant (Former Employee) –  Toronto, ONOctober 18, 2012
I learned a lot of the media industry, it was busy and fun. I was involved in events which enhanced my learning.
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Productive workplace
Financial Accountant (Intern) (Former Employee) –  North YorkApril 10, 2012
One of the best learning experiences. Showed me that i did really like dealing with numbers.
Pros
wage
Cons
tedious
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supervisor
Sales Team Supervisor (Former Employee) –  Hamilton, ONNovember 26, 2013
I supervise staff of 20 on a daily basis, door to door sales in a fast pase enviorment
Pros
training
Cons
layed off
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sales
Sales Lead (Former Employee) –  toronto ontNovember 4, 2013
going door to door sale gas and hydro plans
the hardest part is getting people to sign up
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outdoor
outdoor (Former Employee) –  Calgary, ABMarch 18, 2013
i work to much hours i like fun i learn team work how to be with they friend at work place
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Direct Energy 고객 관리
Service Technician (Former Employee) –  Toronto, ONDecember 4, 2015
Direct Energy는 서비스 테크니션이 고객을 방문하기 앞서 고객의 불만 사항을 콜센터에서 먼저 받아 기술자가 고객의 집을 방문시 필요한 부품들을 함께 준비해가 문제 해결의 시간 단축을 실시 했으며 혹 부품이 기술자에게 없을시 택배를 통해 같은날 오후에 부품을 기술자에게 조달하여 신속한 서비스에 힘을 기울였다.
철저한 회사 규정을 바탕으로 새로운 기술을 기술자들에게 트레이닝을 시켰으며 시험후 성적이 미비한 기술자를 다시 제 트레이닝 시켜 일터로 내보내는 고지식과 경험을 바탕에 두어 높은 기술자 양성에 힘섰다. 물론 콜센터에서 일하는 직원 역시 고객의 불만의 요인과 어떠한 부품이 필요한지 정확히 예지할수 있도록 트레이닝을 시켰다.
그러나 아쉽게도 타회사들의 서비스 가격 인하와 무분별한 물품 인하로 많은 시장을 잃고 그로인한 회사의 손실로 회사가 문을 닫고 많은 이들이 직장을 떠나야만 하는 아쉬움이 남았다.
Pros
수준 높은 서비스와 질
Cons
가격 경쟁에서 큰손해를 봄
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