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Direct Energy
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197 reviews

Direct Energy Employee Reviews

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Sales Person, Customer service
Sales Person, Customer service (Former Employee), Toronto, ONJune 24, 2012
•Direct communication with customers
•Describing our services and promotions
•Being able to explain in grave detail if needed
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Great company to work for
Sr Analyst, Access Control (Current Employee), Toronto, ONJune 4, 2012
Pros: good salary and atmosphere
Cons: headquarters are being relocated from toronto to houston.
A great company to work for.
My peers are a trustworthy, knowledgeable and friendly set of people.
I would recommend working for them.
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great place to work most of the time
Sales Person (Former Employee), York, ONMay 30, 2012
Pros: free lunches or supper
Cons: long hours
it was ok i think door to door is not for me but i got to see alot of new places that i might not have see if not for this job a new place every day
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very structured workplace
refrigeration technician (Former Employee), Calgary, ABMay 23, 2012
Pros: work life balance family suited excellent benefits
Cons: poor wages lower than standard
structured enviornment with management applying moral principles and values.

Overall a great place to work and they hold on to employees even during seasonal work shortages .
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Productive workplace
Financial Accountant (Intern) (Former Employee), North YorkApril 10, 2012
Pros: wage
Cons: tedious
One of the best learning experiences. Showed me that i did really like dealing with numbers.
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Great leadership programs
Sr. Small Business Portfolio Analyst (Former Employee), Houston, TXJanuary 23, 2015
Pros: flexibility and travel
Good company but work became routine and the learning curve quickly plateaued. Hence, the job become unenjoyable. However, pleasant co-workers and learned a great deal about leadership (self leadership and leading others).
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Work Hard
Third Party Specialist (Current Employee), Houston, TXJanuary 13, 2015
the hardest part of the job is the management staff the job itself is very relaxed
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Direct Energy - Great Company to Work for.
SERVICENOW SENIOR ADMINISTRATOR/CHG MGMT ANALYST (Current Employee), Houston, TXJanuary 6, 2015
Very nice company to work for as Direct Energy is great and really cares about their employees. They always show support and reaches out to see how all employees are doing. Great Company, cares about the business and their employees as well.
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Productive and busy work place
Sales (Former Employee), Philadelphia, PaDecember 30, 2014
Pros: honesty, positive attitudes, motivaters
Cons: negative attitudes
I enjoy communicating and using my skills to explain the company. What I didn't like is the changes the company made when I started working.
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Challenging fast paced environment with friendly faces
Sr. Consolidations Accountant (Current Employee), Houston, TXDecember 26, 2014
Work life balance is talked about but you never see changes. DE as a whole is a great place to work for, however opportunities for growth is limited especially with the constant Org changes.
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Boring & Repetitious
Operations Intern (Former Employee), Tulsa, OKDecember 26, 2014
Pros: free lunches during certain lunch and learns
Cons: lots of work, not paid enough for workload
The work requires no thought or imagination. It is an open office environment which is okay but it is very distracting
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High speed industry
NAM & Senior Manager Direct Sales (Former Employee), Houston TexasDecember 11, 2014
Pros: leader in us
Cons: high management development
Collaborate annually in the strategic sales goals to meet corporate objectives and profitability of post-paid and pre-paid products and helping to maintain the company as the number one in US market. Cultivates existing key accounts and vendors, and prospects and develops 507 new retail stores and 4 vendors and key accounts. Increasing from 30 to 74 the number of sales agents and promoters. Amplifying the leadership in the market by being the only electricity company with this unique service. Participated in the development of pre-paid electricity card and system thru retailers, which benefit the company with 80% increase in sales enrollments. Maintaining the company position as a leader in the market. Presents weekly sales activity reports to executive management. Collaborated in market analyses to determine company goals, customer needs, competition activities, products, price schedules, and promotion rates. Monitor daily sales enrollments and take corrective actions in conjunction with call centers.
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fun work place
Customer Service Representative II (Former Employee), Ennis, TXDecember 2, 2014
Pros: free lunch
Cons: short breaks
loved the management and company itself. Very down to earth people enjoyed customers the most
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Direct Energy
Sr. Operations Manager (Current Employee), Houston, TXNovember 11, 2014
Pros: people
Cons: long work hours
Constant Change
no two days are the same
People are friendly

This place seems to need to get a strategy and
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Work
Direct En Customer Service/ Energy Specialist (Former Employee), Tempe, AZOctober 29, 2014
Pros: n/a
Cons: n/a
Working at direct energy was very different, i was supplying people with rates for their electric or natural gas.
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A firm owned by franchisee or corp. America
Master Licensee Plumbing/Sales Service Technician (Former Employee), Terrehaute In.October 29, 2014
I think they are a class act. They need some help in certain areas and when that happens they could take over the industry
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Company good/Tempe Site Bad
Sales Supervisor/Sales Coach (Current Employee), Phoenix, AZOctober 15, 2014
Pros: great co-workers
Cons: commision is never correct or taken back if over budget!
Direct Energy is a great company to work for, but the Tempe, AZ site has been taken over my new management which has changed the great culture the company has built and is no longer a exciting and respectable environment.

Under new management it is now who you know that gets you advanced not performance and not a good place for job security or correct pay.
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Very Comfortable workplace
Customer Service (Former Employee), Worcester, MAOctober 15, 2014
Nice place to work at, very good management very flexible schedule.
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Energetic Simple Friendly and Direct
Sales Representative (Current Employee), Tempe, AZOctober 14, 2014
Pros: benefits
The phone is always ringing with residents or business owners on the other end looking to set up new service or transfer their electricity. By asking the proper probing questions and using a consultative selling process to overcome any objections helps me make the sale as well as give the customer a memorable experience. Management here is very fair and are always coaching to make their workers the best. The coworkers here are always so helpful and friendly. The hardest part about this job is that I am indoors most of my day.My dream is to work in the airline industry and one day work hard to afford to go to shcool to become a pilot to see the world. The most enjoyable part about setting up electricity is helping people get connected making their day better.
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Fun and caring workplace
Lead Account Executive (Current Employee), Mount Laurel, NJOctober 13, 2014
The job experience was great, there's definitely a lot to learn in this business about work in general, yourself, and others. A typical day at work would be going in early in the morning, management would go over topics that should be addressed, such as ways to improve, they will have a "1on1" conversations with the employee with more sensitive topics and or information. In this job, I have learned very valuable information that can be easily applied to anything and everything out there. Co-workers are very friendly, open minded, and have positive attitudes. The most enjoyable part of the job was when we would have "1on1" to find ways to help one-another.

About Direct Energy

Direct Energy is a leading supplier of Electricity and Natural Gas Products. Find out what fixed, variable, and pay-as-you-go – Read more