Direct Energy Employee Reviews

Found 77 reviews matching the search
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Disappointing and poorly managed
Manager (Former Employee) –  Calgary13 August 2013
Senior management were non responsive to concerns of employees not receiving their pay, employee surveys, and concerns. Wages were good and benefits very good. Poor morale and attitude among workers.
Pros
Benefits and wages
Cons
Poor morale and management
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Great company to work for
Sr Analyst, Access Control (Current Employee) –  Toronto, ON4 June 2012
A great company to work for.
My peers are a trustworthy, knowledgeable and friendly set of people.
I would recommend working for them.
Pros
good salary and atmosphere
Cons
headquarters are being relocated from toronto to houston.
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Lots of area for growth and advancement.
Change Control Coordinator (Former Employee) –  Toronto, Ontario6 November 2012
Innovative passionate dedicated employees that strive to live by the Simple, Friendly Direct standards.
Pros
work\life balance, work from home, flexible hours
Cons
minimal or no coverage for vacation.
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understaffed
Payroll Coordinator (Former Employee) –  Toronto27 April 2015
stressful, no lunch under staffed. Company now in Texas. Staff was not that personable. Manager change caused more stress. New Manager was not qualified.
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Good place to work in and learn new things.
Internal Control Specialist (Former Employee) –  Toronto, ON24 August 2014
The company is part of the Centrica Group, one of the largest energy companies in the world. The work environment encourages creativity and originality. Good systems compliment.
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Long hours but great people
Senior Financial Analyst (Current Employee) –  Markham, ON26 September 2012
During plan, you can get in a 7am and leave at 10 at night or later.

Other times month end is okay, but a lot of ad hoc work.
Pros
great people
Cons
very long hours, but with great people you never notice the time.
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Excellent place to work
SharePoint Administrator Support Analyst (Current Employee) –  Toronto, ON15 January 2013
The individuals is what makes the culture in Direct Energy. Hence there great individuals to work with in an excellent environment.
Pros
close to the 401
Cons
very tight schedule
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Perfect balance with life and work
Customer Service Representative (Former Employee) –  Work from home11 April 2013
Everyday, we get to interact with many people and each day is a learning experience. Great support team that made cleared of all the stress at work
Pros
work from home
Cons
laid off
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helper
instaler (Current Employee) –  oshawa29 December 2014
helper for furnace instals and water heaters, instal the venting , some electric work, gas pipping, talk too customers and ask if they are OK with some of the places that venting could be available
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great incentives
customer service representative (Former Employee) –  missisauga, On24 November 2013
Walking door to door everyday is hard. I learned how to be confident on dealing with people, My co-workers are fun to work with, Hardest part of the job is walking for 8 hours rain or shine.
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sales door to door marketing
sales represenative (Former Employee) –  Toronto, ON28 July 2012
sales was door to door direct enegry company marketing.it was commission based and i was hard worker and good in job and i am regular on my work and i was team leader.
Pros
lunch
Cons
long houres
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great place to work most of the time
Sales Person (Former Employee) –  York, ON30 May 2012
it was ok i think door to door is not for me but i got to see alot of new places that i might not have see if not for this job a new place every day
Pros
free lunches or supper
Cons
long hours
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A good place to work with a lot to learn
Sales representative (Current Employee) –  Edmonton, Ab31 January 2014
In direct energy you have to be driven for results. One need to fulfill the target given and sign up people. Hardest part of job was to get the targets for week.
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Awful
Head, IS Governance (Former Employee) –  Toronto14 September 2012
Do as I say not as i do is the management mantra. Too busy and leadership team is terrible. No integrity.
Pros
good compensation
Cons
no work life balance or understanding of technology.
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Great co-workers and culture
Product Specialist (Former Employee) –  Toronto, ON5 June 2013
Flexible work hours and mostly great management. Unfortunately a lot of change has been occurring recently leading to poor business decisions.
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not a good place to work
Collector, Customer service (Current Employee) –  Toronto, ON20 February 2013
no benefits.,
you have to work 12 hours sometimes without asking
not always available to help
they expect u to work hard and dont get paid for it
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Sales Person, Customer service
Sales Person, Customer service (Former Employee) –  Toronto, ON24 June 2012
•Direct communication with customers
•Describing our services and promotions
•Being able to explain in grave detail if needed
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it a tough job as you have to go door to door
Customer sales representative (Current Employee) –  Ottawa, ON17 June 2014
go in terms of gaining sales experience, makes you tough and improves marketing skills.
Pros
free lunch
Cons
long hours
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CO-OP STUDENT
Financial Analyst (Former Employee) –  Toronto, ON20 February 2014
was working with them as a co-op student. good opportunity to learn some of the major reports used in the office. helpful staff and management
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They have it all !!!
Technicien (Former Employee) –  Montreal24 October 2012
The most exiting place to work. GOOGLE it you won't believe your eyes.
Pros
you can talk to the ceo over the phone or he will call you later not never.
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Overall rating

3.6
Based on 328 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.6
Job Security/Advancement
3.0
Management
3.1
Culture
3.5