The people were nice to work with. But the company is poorly managed
Director (Current Employee), North York, ON – August 21, 2012
Pros: the people and atmosphere
Cons: the management and salaries
It was a nice pleace to work. the People are friendly and it is a good atmosphere. But the decisions made by management are very questionable to say the least. Compensation is also below industry standards.
Sales Consultant (Former Employee), Lancaster, PA – November 27, 2013
Cons: deregulation was new and was not available in virginia where i attended school.
Direct Energy was a wonderful job to open my eyes entering the business world. I previously had my sights set in Pre-Med education until I received this job. The fast paced work with the pressure to close the sale made me realize the thrill I need to pursue for my career. The upbeat environment they provided not only gave a great feel for the company – more... and the product we were representing but it also gave a fantastic vibe in doing your best not just to make the sale but for advancement within the company! – less
senior collector (Former Employee), Ennis, TX – October 28, 2013
Pros: bonus paid if expectation goals were met.
Cons: to much emphized on employees and not enough on the customer
My work day would start with greetings from co-workers. My work day would consist of handling calls from existing customers and communicate with customers how to save energy on their utility bill. I learned how to work with customers with financial issues trying to keep their business by setting up payment plans. The hardest part of my job was advising – more... customers that have been disconnected from service due to non-payment that service could not be reconnected without paying in full balance due. I enjoyed working with all my co-workers daily because Direct Energy was very good to their employees. – less