Reactive, tactical and operationally short-term focused organization
Director, Customer Relationship Management (Former Employee) – Markham, ON – 26 March 2014
Advice to Management: Listen to your customers - they pay your salaries Listen to your employees - they service and support your customers Invest in fact-based insights, analytics and research Leverage fact-based insights to make informed business decisions Be more forthcoming, transparent and timely with top down communications
Good work environment, Good team oriented attitude, Good company benefits
Constant cyclical and ineffective change, Lack of thought leadership, vision, and strategy, Inadequate, infrequent and vague top down communications, Performance evaluation program lacks adequate time investment by management
Alberta - Small Commercial Sales Representative (Former Employee) – Edmonton, AB – 2 November 2017
Selling electricity and gas plans to small business in the the NW part of Edmonton.
Basically a good system however it was a new concept and many potential customers had a reluctance to buy on. The company also carried some baggage from unethical business practices in another province.