Direct Energy Employee Review

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Disappointing and poorly managed
Manager (Former Employee) –  Calgary13 August 2013
Senior management were non responsive to concerns of employees not receiving their pay, employee surveys, and concerns. Wages were good and benefits very good. Poor morale and attitude among workers.
Pros
Benefits and wages
Cons
Poor morale and management
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Many promises
Alberta - Small Commercial Sales Representative (Former Employee) –  Edmonton, AB2 November 2017
Selling electricity and gas plans to small business in the the NW part of Edmonton.

Basically a good system however it was a new concept and many potential customers had a reluctance to buy on. The company also carried some baggage from unethical business practices in another province.

Freedom to work your own territory and hours.
Pros
Freedom to work your territory
Cons
Low pay and remuneration.
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Friendly environment, close to metro station
Agent de centre d'appel (Former Employee) –  MontrĂ©al, QC30 October 2017
The thing I appreciated the most is that the majority of the customers were anglophones. I'm fluent in french but i'm more comfortable in english. My department closed so i was fired.
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Overall rating

3.6
Based on 450 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.6
Job Security/Advancement
3.0
Management
3.2
Culture
3.5