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Dimension Data
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86 reviews

Dimension Data Employer Reviews

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I am a hard working person who like to get involved and making sure the client is satisfied with our service
billing clerk (Former Employee), Johannesburg, GPJuly 17, 2014
I have learnt how to be a team player,handle the pressure and i'm a very organised person friendly & disciplined.
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Eye opening, very good for learning new skills
General assistant (Former Employee), Fleet, ENGJuly 16, 2014
I worked here for a week for a placement during school for work experience just learning more about networks and how they are run and how difficult it actually is. I was surprised by the amount of planning is required and the amount of technology used.
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Flat Hierarchy
Regional Business Development Manager (Current Employee), SuntecJuly 4, 2014
Working in the regional office, organisational hierarchy is fairly flat which allows for faster decision making and consensus. Generally a good place to work in. However, there seems to be a lack of job mobility due to this flat nature as well.
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Good Environment
Remote Support Engineer (Current Employee), GPJune 30, 2014
Working at Dimension Data, its been good, I have learned a lot carreer wise and develop lots of skills, its a good IT company and good envirnment.
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productive workplace
Software Engineer Level2 (Former Employee), Johannesburg North, GPJune 9, 2014
I would rather not state my reasons for leaving dimension data
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An outstanding company to work for
Contract Management Manager (Current Employee), Madrid, MDJune 4, 2014
Dimension Data is an international company with strong Regional & Global Direction. Highly-qualified team members, strongly committed management team.
This company offers lots of opportunties to learn new things. Flexible working hours.
In sum, a great company to work for.
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Management was great. Was allowed a lot more leverage than most places.
Network Engineer (Former Employee), Johannesburg, South AfricaMay 19, 2014
Provided support and monitoring of 23 remote sites within set SLA targets
Served as an escalation point for the first level support team
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Few years at DD mainly off-site
Project/Financial Administrator (Former Employee), East London, ECMay 13, 2014
Pros: great colleagues
Cons: poor pay, poor communication, lack of advancement oppurtunities
I worked on-site with the client for the majority of my time with DD. I really enjoyed working with the people in my team. I enjoyed the fairly relaxed company culture. I did however find a lack of direction from upper management, pay was below industry norm and my countless attempts to move to another position were ignored.
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Great Enviroment to be involved in
Sales Training & Development Coordinator (Former Employee), Bryanston, GPMay 13, 2014
Pros: great company with lots of growth potential
Cons: traffic
Worked with a great team of people and loved all the challenges given to me
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Typical Call center atmosphere
Service Desk Agent (Former Employee), Charlotte, NCApril 30, 2014
Typical day at work, I come in and check emails and proceed to taking calls while creating help desk tickets for fortune 500 companies
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A dynamic company based at a great campus environment.
Head of GSC (Current Employee), JohannesburgApril 30, 2014
Pros: awesome campus, great culture.
Cons: currently sales focussed and not client focussed.
Not enough client engagement and opportunity to influence the client experience through thought leadership and innovation.

I've been working in IT Outsourcing for my entire career. It's time for a change and I would love to do something in the social media / marketing / sports related fields.

The hardest part of my job is ensuring that our proposals – more... and contracts are bullet-proof thus preventing any penalties in future. This would be much easier if the client and sales teams sat around a table and agreed on terminology, intent, exclusions etc instead of reverting to the contract via the respective legal teams when things go wrong. – less
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Fast moving and fun
Business Unit Trainer (Current Employee), Cape Town, WCApril 30, 2014
Pros: good development opportunities
Cons: possible shift work
My day normally starts with planning and organizing what lies ahead for the day. We generally facilitate all information sharing sessions and need to report on this to the business at the end of day. This means that we need to accurately assess the knowledge and skills that we have trained.

This allows for continuous inter-action with our colleagues – more... which is great as this has helped to build my credibility in the business unit. I have become a trusted contact point when it comes to business updates as all department queries are directed to me for clarity and verification.
I work with a team of 3 Trainers and we have managed to become fairly well managed with regards to our daily routines and deliverables.
The most enjoyable part of my job is that I am able to make a difference with regards to imparting new knowledge and skills and then see the colleague grow and prosper in the business. – less
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Fun, exciting,culture
Back Office Support (Former Employee), Cape Town, WCApril 23, 2014
Pros: team outing, motivating
Cons: not much
08:00am - 16:00pm, full of challenges,a lot to learn everyday, management accessible, co-workers full of happiness, both hardest and most enjoyable time we merged as per my opinion, coz everything was easily accessible and transparent,
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Fun place to work in
Service Centre Co-ordinator (Former Employee), Port Elizabeth, ECMarch 25, 2014
I assisted users with first level support. I learnt about interacting with users and working under pressure. Had a great relationship with my co works, they were always there to assist me during my training. Hardest part was dealing with users when the servers went down, it would really require on to handle pressure well. I always enjoy the treats that – more... the company would give us. our manager always treated us nicely. – less
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Great company
Security Specialist (Former Employee), New York, NYMarch 20, 2014
Pros: good culture
Cons: new managemnet
It is good and excellent place to work.

Very relaxed and can learn more.

I had great co-workers.
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IT Service Sales
Multinational IT Sales and Services (Current Employee), Melbourne, VICMarch 19, 2014
Enjoy crafting complex sales proposals for Enterprise clients. Client contact the most enjoyable aspect, drawing upon my years of executive level client relationship experience.
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A great company to work for
HR Administrator (Current Employee), Bryanston, GPMarch 14, 2014
Pros: close to home no long hours in traffic
Cons: the extended working hours
Mostly sink or swim situations though managers are eager to answer any questions you may have, Have learnt that you can never know your strength until you are faced with a dilemma. Open door policy applies to our team and a friendly bunch of people, hardest part of the job are the long hours we have to put in sometimes due to our team being under staffed, – more... most enjoyable thing is learning everyday from the people around you – less
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Global Company in the IT services and solutions arena
Inside Sales/Client Support & Procurement (Current Employee), Charlotte, NCMarch 13, 2014
My experience was great as I developed in many areas servicing various multinational corporations and provided their technology and support requirements. I learned many things while supporting these high touch clients and vendors, most notably the importance of communication and collaboration on projects of all scales. Management provided many learning – more... tools, training classes and group sessions to assist in equipping employees to develop personally and provide superior service to clients, partners and vendors along with internal organisations. I've established relationships with some co-workers that will last for years to come and I feel like some are like family. The hardest part of the job at times was some of the departments that I worked with not understanding the corporate structure that was in place and my attempts to influence them in some areas weren't successful as I preferred. The most enjoyable part was after a major deal was successfully closed; seeing the weeks and months of hard work paying off in a happy client. Below are some daily task that I functioned in on a continual basis.

• Respond to and complete all incoming quote requests for products and attached services from assigned customers and quota-carrying sales staff.

• Maintain all quote and order SLAs as set by CSR department.

• Respond to all incoming calls from clients regarding product availability, order status, and invoicing/billing questions.

• Place and manage expedited orders when requested, based on product availability and shipping requirements.

• Coordinate RMA requests from clients with Finance department.

• Respond to and complete all incoming quote requests for products and attached services from assigned customers and quota-carrying sales staff.

• Maintain all quote and order SLAs as set by CSR department.

• Respond to all incoming calls from clients regarding product availability, order status, and invoicing/billing questions.

• Place and manage expedited orders when requested, based on product availability and shipping requirements.

• Coordinate RMA requests from clients with Finance department.

• Receive and process all purchase orders for product with attached services for all assigned clients

• Verify and ensure accuracy of all client POs.

• Deliver timely and high quality oral & written communications with clients, vendors, distributors, sales and sales managers as it relates to all quotations and orders. – less
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Friendly workplace
IT Analyst (Current Employee), Johannesburg, GPFebruary 13, 2014
Pros: team building fuctions
Cons: short staffed
a typical day at work -
what you learned - Time Management
your co-workers - very good team players
the hardest part of the job - Lack of latest technologies, in terms of the the client gadding to the newest technology, and we still use the old technology to help and resolve user;s problems
the most enjoyable part of the job - Flexible working hours
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Basically Un-Organized
Service Desk Technician (Former Employee), Charlotte, NCFebruary 9, 2014
Pros: nice people who say the right thing, and knowledgeible co-workers.
Cons: un-organized basic projects with no scope creep management
This project I was on sells it's self as ITIL compliant but clearly is not it will agree to anything to please the customer. With absolutely no process in place for the basics of serving the customers, making the workers fell fearful of incompetence in serving customers.

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About Dimension Data

Dimension Data sizes up information technology for its clients. South Africa's largest IT services company provides consulting, – Read more