Great company for career development
Wintel Engineer level 2 (Current Employee) – Bryanston, Gauteng – 5 January 2017
As an IT company my role was to provide support to different clients on a platform level. Daily tasks included monitoring and ensuring our servers and applications were working. Calls logged by clients needed to be resolved as per SLA's. Planning changes that include either improving or maintenance of our servers,routers etc. I started as a desktop engineer onsite supporting a single client, I often moved from one client to a different as per business requirement. This assisted greatly as i was able to equip myself with knowledge and setups by different clients. I was promoted to second line engineer to support multiple clients using different systems. I had already had an understanding of most clients systems which made the transition simple. In the IT environment there is no limit to learning, as technology develops and there is a need for someone needs to either install or support the technology. My experience I have learned new skills but there is still more to be learned before I call myself an IT professional. Management and co workers are always willing to assist and mentor. The hardest part or most frustrating is that in an IT environment it is often a 24 7 365 days of the year job. So you have to be able to make yourself available at anytime to assist when needed. Without a challenge wont come satisfaction, mine comes from solving problems that we encounter
and learning and documenting solutions for other engineers should the problem arise again.
Good company benefits, fun work environment
Need to be available 24 7 365 days if needed.