It was a friendly, clean workplace.
Pros: flexible schedule, friendly work environment.
Cons: sometimes long hours, working holidays, no overtime.
A typical day would be to sweep, mop, tidy up, count the money float, inventory count, and check for any updates with any services we provide. The store is now open and when customers come in I would help them with whatever issues they had, varying from showing them how to use their products, to servicing the products, or setting up new services.
I learned a lot about the phones that are out today and how to use them, as well as how to fix most problems people would find with them.
When I worked for Digital Communications they were going through some transitions with a lot of employees, including managers, so I would rather not comment on that, I know sometimes things don't go very smoothly and it was not their fault. They did the best with what they had.
The hardest part of my job was the training. It was a lot of information to learn in a very short period of time, but I did it and I am confident I could apply those learning techniques in any situation.
What I enjoyed most about this job was when there would be something wrong with the system and the customer would have to wait a while until their phone system started working and I would have time to chat with them, as I am a very social person.