Support Analyst
Diamond Municipal Solutions - Cambridge, ON

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Our Company
Diamond Municipal Solutions the leading municipal ERP solution provide in Canada, exclusively focused on providing financial and revenue management software to the public sector. Diamond is a Microsoft Business Solutions Gold Partner and a member of the StarDyne Technologies Inc. group of companies.

We are looking for a highly motivated individual to help shape our customer service experience.
Are you someone who thrives in a fast paced environment, but still enjoys your weekends off?
Do you enjoy working with and learning new Technology?
Do you enjoy solving complex problems?

If you answered in the affirmative to the above questions, then read on.

The Opportunity
We are growing our organization, and need top talent to help us get to the next level of success. The successful candidate will demonstrate a capacity to deal with multiple conflicting objectives, resourcefulness to achieve a desired outcome and provide positive contributions to the client services team.
In this role you will have frequent interactions with clients; you will need to know how to turn lemons to lemonade, with an understanding that each interaction is an opportunity to learn more about the public sector clients that we service.
You will work as a member of the customer service team, which provides a wide range of services to our municipal clients. Your responsibilities will include adhering to our core values.
Learn something new every day.
Make it better, create new ideas, and don’t settle for mediocrity.
Fight through adversity and never give up.
Treat clients and coworkers like you want to be treated.
Take pride in what you do and how you do it.


Indeed - 15 months ago - save job - block
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