Dial A Delivery Employee Reviews

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Dispatch Supervisor (Current Employee) –  Ottawa, ON1 January 2017
this is a great place to work, but they do under pay there staff... They tend to give you a day off each week then make you work it, at the start this is ok.
Cons
no breaks
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Save yourself some time and look elsewhere
CSA (Current Employee) –  Ottawa, Ontario9 July 2015
CONS: You'll be under appreciated, Under payed, no chance for advancement. The equipment is old, cheap and dirty and broken, Zero benefits, staff is constantly changing as no one wants to stay and work for such a terrible company, Minimum wage, 28 hrs/week (unless someone quits and you're expected to pull double shifts) The job is basically a joke as you're expected to be verbally abused by over served customers day after day. super repetitive. The call center is located on an industrial road and the buses don''t run after a certain time. Management and HR are useless.
PRO: You'll meet a few good people who deserve much better.
Pros
Small Staff
Cons
Everything
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Great company and atmosphere
Call Centre Agent (Former Employee) –  Ottawa, ON31 January 2015
From reading the previous review, you may be turned off to work here. I wasn't there when those issues occurred over a year ago, but I can say there have been a lot of improvements since new HR and management came in. As to the other review, yes it is a minimum wage job, but so are a lot of other jobs which are much more demanding. And like other jobs, there are pay increases the longer you work.

As for the breaks, those are scheduled and there is no monitoring of agents.

The team itself is very friendly, close-knit and look out for each other whether its drivers, CSRs or management.

If you enjoy working with people, are a team player and have a positive attitude, you'll fit in just fine. There's limited advancement within the company because of their size, but the experience and references alone will make up for that shall you choose to move on.

Great job if you're looking to lay some roots and gain some valuable team and call centre experience with flexible shifts for drivers and CSR's alike. I returned to school this winter but would definitely have kept it otherwise.
Pros
Small office, Flexible Schedule, Tips for drivers, Reliable Management
Cons
On Star Top Road which can be hard to get to late at night by bus
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Overall rating

3.2
Based on 5 reviews
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Ratings by category

Work/Life Balance
3.0
Salary/Benefits
2.3
Job Security/Advancement
2.5
Management
3.0
Culture
2.8

Dial A Delivery Reviews by Location