Dial A Delivery Employee Reviews

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Easy going and full paid benefits
Dispatcher (Current Employee) –  Ottawa, ON27 February 2017
Unlike most of the comments on this company, I can say, it's probably old employees who got fired because they didn't do their job properly.

This company does have lower then average wages, but after your 6 months, the company pays for your benefits.
This alone is worth a lot more then $1 an hour.

This is a growing company, and now services Ottawa, Toronto and SmithsFalls.

If you are looking for a secure job, these guys have been around for over 15 years in the industry.
Pros
Paid Benefits. Flexible hours and shifts
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Don't waste your time
Customer Service Representative (Former Employee) –  Ottawa16 January 2017
Job is terrible, minimum wage and a dead end job. Job is extremely boring, no room for growth or advancement. Cheap computers, management is terrible and turnover rate is high. People quit or get fired very quickly. Management and supervisors are fake and there is no breaks. If someone quits they will ask you to do a double. If your seriously desperate for a job and don't care for not being appreciated of your work, apply here. Place sucks balls
Pros
Nothing
Cons
Long hours, minimum wage, dead end job, fake management, HR Sucks and is not helpful, Stay away
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Review
Dispatch Supervisor (Current Employee) –  Ottawa, ON1 January 2017
this is a great place to work, but they do under pay there staff... They tend to give you a day off each week then make you work it, at the start this is ok.
Cons
no breaks
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Save yourself some time and look elsewhere
CSA (Current Employee) –  Ottawa, Ontario9 July 2015
CONS: You'll be under appreciated, Under payed, no chance for advancement. The equipment is old, cheap and dirty and broken, Zero benefits, staff is constantly changing as no one wants to stay and work for such a terrible company, Minimum wage, 28 hrs/week (unless someone quits and you're expected to pull double shifts) The job is basically a joke as you're expected to be verbally abused by over served customers day after day. super repetitive. The call center is located on an industrial road and the buses don''t run after a certain time. Management and HR are useless.
PRO: You'll meet a few good people who deserve much better.
Pros
Small Staff
Cons
Everything
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Great company and atmosphere
Call Centre Agent (Former Employee) –  Ottawa, ON31 January 2015
From reading the previous review, you may be turned off to work here. I wasn't there when those issues occurred over a year ago, but I can say there have been a lot of improvements since new HR and management came in. As to the other review, yes it is a minimum wage job, but so are a lot of other jobs which are much more demanding. And like other jobs, there are pay increases the longer you work.

As for the breaks, those are scheduled and there is no monitoring of agents.

The team itself is very friendly, close-knit and look out for each other whether its drivers, CSRs or management.

If you enjoy working with people, are a team player and have a positive attitude, you'll fit in just fine. There's limited advancement within the company because of their size, but the experience and references alone will make up for that shall you choose to move on.

Great job if you're looking to lay some roots and gain some valuable team and call centre experience with flexible shifts for drivers and CSR's alike. I returned to school this winter but would definitely have kept it otherwise.
Pros
Small office, Flexible Schedule, Tips for drivers, Reliable Management
Cons
On Star Top Road which can be hard to get to late at night by bus
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Horrible place to work
CSR (Former Employee) –  Vanier23 December 2013
This company is horrible. They pay below minimum wage, they do not allow you to take any breaks and they keep a camera on you at all times. The turn over is extremely high because nobody can work under these conditions for very long. I would not advise anyone to work here
Pros
None
Cons
Everything
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Overall rating

2.5
Based on 8 reviews
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Ratings by category

Work/Life Balance
2.6
Salary/Benefits
1.7
Job Security/Advancement
1.9
Management
2.6
Culture
2.0

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