Member Service Representative (Former Employee) – St.Clair Ave, Toronto, ON – 8 March 2013
An average day at work is just serving customers - it's nice because there's regular customers. I learned how to promote products and services. Everyone there is friendly. The hardest part of the job was when we're short staffed. Serving and meeting people was the most enjoyable part of the job.
Agent assurance de dommages (Former Employee) – Montréal, QC – 14 January 2017
Very good training for people without any experience Computer system friendly but not performing very slow servers some employees steal your dinner in the fridge Insufficient discipline for some employees with aggressive words against others
Good salary, good training
Distribution of work which requires a clear improvement
Insurance here is turning into a call centre(rogers style)
Property and Casualty Insurance Agent (Current Employee) – Toronto, ON – 10 June 2016
Hiring rogers employees and management does not care about you. They are lost and they want numbers from you, nothing else. Keep your feedback to yourself and keep working. Short sighted management practices.
Promotions are determined by who you golf with or who you are dating/live next door to, not by qualifications nor experience. Turn over is increasing visibly.
No recognition, no advancement, dead end call centre job
Investment and retirement, advisor (Current Employee) – Ottawa, ON – 5 June 2016
Desjardins is a great place to work, a strong coop financial institution with his history, his financial strength and his value. My role as an ambassador is to share our greatness through excellent and efficient solution and service for our customers. Our team is dedicated to serve the client to the best level possible. It's a pleasant environment and we have the support to shape our financial solution. I will love to stay if my salary was enough to cover my financial needs. Leaving the company is the hardest thing to do.
customer service representative (Current Employee) – Montréal, QC – 4 January 2016
January 1st, 2016
- Not all employees worked, we were a few co-workers to take care of the Desjardins members. It was not that busy and the employer decided to offer free lunches to all employees who were on the floor that day. It was distributed by one of the managers who took the attention to wish a happy new year to each of us. The hardest part of the job is the customers yelling at us over the phone and sometimes, pronouncing bad words but feeling helpful to the customers make us smile and brings joy, everyday.