I would never recommend this company anymore to work for. There is no respect or help. If you work for them your the last to be trained but penalised for it. The commission structure doesn't help staff sell the products, and sadly that's the job. Your not a skin therapist ur a sales person. It used to be about educating the customer and helping them. Last year that changed to push the product, push more, if you don't hit this unrealistic target then your not being dermalogica. It used to be l lovely place to work with a strong team that helped each other now it's a cut throat all about me my figures my sale. Which is silly coz the company's reputation is being tarnished and sales will go down because people don't like being pushed.
There is also no progression unless you are family or best friend with the interviewer. Management make the place worse, having unsecdualed admin time when ever they feel like it, lack of presence on counter, unable to assist staff when needed always late. Lack of training from them and for them. This was a company who never advertised for jobs people flocked to them. That's not the case anymore.
The products and if your on a good team the people (not including management)
Unsociable hours, little respect for consistent Rotas, pay, management, the company has lost its way