Productive and fast pace always something new happening
Education Registrar (Current Employee) – Carson, CA – 13 September 2017
I learned plenty in regards to working face to face with clients and students, as well as working closely with my team. I had the opportunity to attend customer service as well as additional workshops.
Jr. Designer; Web Designer (Former Employee) – Carson, CA – 14 April 2017
Came here as a fledging designer right out of school. Good experience learning on the job soup-to-nuts: print, web, production. Teamwork in in-house environment is cohesive and friendly. Some people find Dermalogica a great place to stay, see long time employees here as well.
International Sales Manager (Current Employee) – Leatherhead, Surrey – 6 March 2017
I have worked with Dermalogica for the past 13 years, both in roles in the UK and Australia. If you love the brand and believe in the company direction, there are many opportunities for those who show the right skills. I first heard of the brand when I was working as a skin therapist, and always loved the education they provided. On joining the company, I worked hard in mastering each job that was offered to me, and because of this I have learnt how to be a salon manager, education trainer and operations manager. I now have the best job, working with our International Distributors. The people who work at Dermalogica are all very passionate about the brand, and therefore remain in the company for a long time. This can mean that it can take some time to progress in your career, but there are opportunities for those who want it.
Dynamic and ever-changing focus means no 2 days are the same
The job sometimes demands long hours, but then I enjoy the work, so it's not so bad
Instructor (Current Employee) – London, Greater London – 13 February 2017
Wonderful to work for a company with a strong vision of success for female entrepreneurs. Great products, amazing training and encouragement. Best of all, a wonderful team spirit. Feel I have found my perfect job!
CHEF DE SECTEUR (Former Employee) – SUD – 29 August 2016
Une entreprise dont les produits sont haut de gamme et ont surement de l'avenir. Leader sur le marché américain. Une équipe Hollandaise qui n'a pas compris comment le marché français fonctionne. Vient d'être rachetée par Unilever.... la distribution va certainement changer. (?) On peut supposer que les moyens seront mis cette fois dans le développement de la France.
L'équipe Hollandaise vous fait évoluer sur certains points et est exigeante, mais il y a un réel problème de communication, voire de compréhension. Un DR pointilleux et qui n'a confiance en personne. Brillant pour la Hollande mais qui s'est planté sur la France.
Une équipe Hollandaise dédiée à la marque et très professionnelle. J'ai beaucoup apprécié de les rencontrer et de les voir évoluer. Suis partie , à regret sur le moment. Mais on y perd son latin.
Skin therapist (Former Employee) – London – 17 June 2016
I would never recommend this company anymore to work for. There is no respect or help. If you work for them your the last to be trained but penalised for it. The commission structure doesn't help staff sell the products, and sadly that's the job. Your not a skin therapist ur a sales person. It used to be about educating the customer and helping them. Last year that changed to push the product, push more, if you don't hit this unrealistic target then your not being dermalogica. It used to be l lovely place to work with a strong team that helped each other now it's a cut throat all about me my figures my sale. Which is silly coz the company's reputation is being tarnished and sales will go down because people don't like being pushed. There is also no progression unless you are family or best friend with the interviewer. Management make the place worse, having unsecdualed admin time when ever they feel like it, lack of presence on counter, unable to assist staff when needed always late. Lack of training from them and for them. This was a company who never advertised for jobs people flocked to them. That's not the case anymore.
The products and if your on a good team the people (not including management)
Unsociable hours, little respect for consistent Rotas, pay, management, the company has lost its way
Educator (Current Employee) – United States – 17 December 2015
Very unorganized and not qualified people in management. Not realistic expectations. I was hired under a certain agreement and within 3 months that changed and I was expected to teach and study an unrealistic amount.
Retail Associate (Current Employee) – San Jose, CA – 7 October 2015
This position will open up many doors to account coordinator positions. Great company to work with. Great benefits! I feel good to be in charge of 8 stores in my market/territory. I love to help people and help build business.
Customer Service Representative-Returns (Former Employee) – Carson, CA – 9 January 2015
a normal day is answer calls and loooking up information for customers that would like to return products or missing products. i also handle the consumer line. I learned everything in my whole department so if i need to help out and be a team player. The management is awful-they only care about make job easier on family and close friends.The company have people in position to do job that they company pass over to customer service with no extra pay. The hardest part of the job is making sure the policy of the company is consistent (everybody is giving different answer to accounts or consumers). There is no support system! The most enjoyable part is when a customer is happy with the results of the call. When a customer calls back with a thank you.
I like helping people
mirco management, no room for growth unless you are relate to the manager, no support system and over work
A typical day in my current position as a customer service advisor is to start work at 8.30 answering enquiries from existing customers and new potential leads. I continually process orders and take payments and give advice over the phone as required. It is a fast paced environment where all our calls are logged, we work well as a busy team and finish at 4.30pm
Help Desk Coordinator (Former Employee) – Carson, CA – 7 July 2014
Managers are not Professional! especially in the the I.T. dept. They do not support you or what they say and don't mean what they say. Employees get stuck and can't advance or get out. WALK AWAY! People leave making way more money!