Pros: great people
Cons: different shift work
Typical day at work would be, many calls in a certain time period, different attitudes.
I learned quite a bit that i never knew before about cable, satellite companies, lots of computer tasks, and more call experience.
I loved all my supervisors, such nice people.
met a lot of nice people, and made a few friends, great people.
The hardest part of the job was dealing with the angry customers, that wouldnt let me help them or say a word.
The most enjoyable, was seeing my co-workers and dealing with happy, great customers.