Dependable IT Employee Review

View all Dependable IT reviews

Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun learning enviroment, with great people
Tech Support Agent (Former Employee) –  Burlington, ON26 September 2012
Typical day at work would be, many calls in a certain time period, different attitudes.
I learned quite a bit that i never knew before about cable, satellite companies, lots of computer tasks, and more call experience.
I loved all my supervisors, such nice people.
met a lot of nice people, and made a few friends, great people.
The hardest part of the job was dealing with the angry customers, that wouldnt let me help them or say a word.
The most enjoyable, was seeing my co-workers and dealing with happy, great customers.
Pros
great people
Cons
different shift work
Was this review helpful?Yes 4No 23Report

Other Dependable IT Employee Reviews

Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Amazing place
Technical Support Representative (Former Employee) –  Hamilton, ON3 October 2017
I worked here for five years , I learned alot and I found it a great company . I would refer anyone to work here , happy management and supervisors. They will push you , but only if they know you can do it
Pros
A great place to go into work everyday
Cons
Wage
Was this review helpful?Yes 1No 3Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place and help but
IT tier 1 technical support (Current Employee) –  Hamilton, ON2 August 2017
It's a nice place to work but the amount of calls you take will drive you nuts. You can't resolve every call but they expect you to be abe to resolve them. Bonus pay is available but very hard to achieve. I was off by 3 sec avg lost the bonus at the end of the month.
Pros
Experience
Cons
Crazy people, low income, no vacation time
Was this review helpful?Yes 4NoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Dependable IT. Our community is ready to answer.

Ask a Question

Overall rating

2.9
Based on 43 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
2.7
Salary/Benefits
2.7
Job Security/Advancement
2.8
Management
3.0
Culture
2.9