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Department of Community Services
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12 reviews

Department of Community Services Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
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Location 
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Work Term
Computer tech (Former Employee), Halifax NSAugust 20, 2013
Pros: day job.
Cons: not much to learn here.
This was so long ago it's tough to remember. I do remember it was a work term, and it was day hours, but I didn't learn very much on it, and was happy to get back to class.
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This was a work term placement only after completing my Admistative course at NSCC
Administrative Assistant/Clerk (Former Employee), Dartmouth, NSJuly 4, 2013
Pros: seeing newborn babies get adopted into a loving home.
Cons: hearing stories of how badly some children have been treated, and then taken away from their parents.
The typical day at the Department of Community Services was covering the reception desk for breaks. This include answering the phones, greeting clients. I also typed notes from a Dictaphone to their database, filed, fax and photo copied documents.

The most enjoyable part was the people that worked there, they were very friendly and seemed very happy – more... to have the other students and myself help them out in their very busy office. – less
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what i learned
Work Placement (Former Employee), Sydney, NSJanuary 4, 2013
I was only at Community Services for 3 weeks, for a work placement for my course, i really enjoyed it, learned alot
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Excellent place to work
Family Support Worker (Former Employee), Lower Sackville, NSJanuary 3, 2013
Pros: too many to list
I do not feel comfortable discussing my past employers on this!
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Training day's good support from managers
Disability Support Worker (Former Employee), Port Macquarie NSWMay 14, 2014
Pros: working in a team
Cons: shift work
Never knew what was install for you, every day had a new challenge,
Team meeting were held every fortnight, good for discussing any issues that happened during the week, good for discussions and advice from co-workers.
Being prepared for each client, some had infectious diseases. Loved interacting with the clients each day, learnt how to help draw up – more... life plans for the clients, menu plan's, exercise programmes, daily activities, medication routines. – less
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Always different challenges arise
Residential Carers Assistant (Former Employee), Quirindi nswMarch 12, 2014
Pros: challenging
Cons: mentally draining at times
Was a great job working with challenged individuals, only left position as I left the area
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Two of my favourite areas of work Early Intervention and Joint Investigation Response Teams
Child Protection Caseworker - JIRT & EI (Former Employee), Wagga Wagga, NSWJanuary 12, 2014
Pros: i love the work
Cons: long hours
JIRT. I learned how to interview children and coherently record evidence in conjunction with police. These children were significantly injured or significantly neglected.

I now confidently engage with children using free narative model to elicit from them, their whole story without interruption. It is a most effective tool and embraces trust.

The – more... hardest part is hearing the story.

The most enjoyable part is seeing the child recover over time.

EARLY INTERVENTION has got to become the norm. Leaving things alone for long periods does not work and the problem becomes entrenched. I have seen many successes using EI – less
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A place where there is support for staff.
CHILD PROTECTION CASEWORKER (GENERALIST) (Former Employee), Campbelltown, NSWSeptember 23, 2013
Pros: being able to make a difference in the life of families
Cons: long hours and unsupported, discrimination etc culture in the office
A typical day at work is spending on the computer mostly.
What I learned is to look after self
Management of time was important
It is important to work help each other in regard to co-workers
The hardest part of the job when unsupported, bullied, discrimination and make to stand out by management.
The most enjoyable part of the job is job satisfaction – more... when children are safe and finds that you make the right decision in all of your cases. – less
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security, friendly staff, lots to learn, room to grow courses to do
Administrative Assistant Officer (Former Employee), Canberra, ACTAugust 4, 2013
Open emails, send and receive, EA to the Regional and Executive Director. Scanning, filing, Printing
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Sending out information packages, Electoral Office Searches, filing, phone calls, type letters
Administration Officer (Former Employee), Meadowbank, NJuly 4, 2013
Pros: preparation for seminars
Cons: management unfriendly
A typical day at work would be to
Field phone calls for Case Workers
Send out adoption information packages to prospective parents
Receive and acknowledge mail from Birth Parents/Adoptive Parents and/or Adoptees
Filing
Photocopying
Processing information packages
Mailing
Searching, updating, merging and creating plans on KiDS database
Carry out searches – more... at Electoral Office
Create payment forms
Type letters
Creating new files
Organise and process seminar material
Re-organise filing system

I learned how to carry out searches at the Electoral Office
I learned much about the adoption process

Management was not friendly.
Co-workers were very cooperative.

The hardest part of the job was seeing how overworked the case-workers were.

The most enjoyable part of the job was receiving mail from grateful parents and preparing notes for seminars. – less
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Friendly Enviornment with encouragement of growth
Mental Health Therapist (Current Employee), Olean, NYFebruary 18, 2013
Pros: flexibility
Cons: travel
Typical day: Provide individual therapy for residents of rural New York, may have 9-10 appointments scheduled in an 8 hour day.
Learned: time mangement, organization, stress relief, evidence based treatment
Co-workers: became some of my best friends I have ever had
Hardest part: expressing my full potential, avoiding burnout
Most enjoyable: flexibility