Hostess - Duties (Former Employee) – Mississauga, ON – 1 February 2016
A typical day at Denny's, usually clock in, greet customers, answer the phone for take out orders or directions for customers. Always kept the restaurant clean by busing tables and cleaning the restrooms or dinning floor. The hardest part of the job was dealing with impatient customers but knowing that you have a keep a leveled head and be respectful to and patient with a customer. Most enjoyable part of my job was meeting new people, and learning new things from my fellow co-workers.
Server (Former Employee) – Oakville, ON – 31 January 2016
When I applied, I stated I had open availability than heard it was 24 hours. I agreed to work some over night shifts but not all. What happened was they decided to put me on full time night shift only and ignored my requests to have some evening or morning shifts. That went on for a few months.
A typical day at work would be getting to work and punching in, taking temperatures and starting prep and side work. I started at 11pm and finished at 7am. The restaurant was very quiet during the night. I would be lucky if people came in. Actually I would be lucky if people came in sober. I had to deal with a lot of young drunk adults which was not very pleasant. The cooks were amazing and we got along well during the night. Actually the first night manager, the cooks and I would always have our break at the same time and sit together and talk. We were like a small family until that manager left and it went down to just myself and the cook at night.
It started off fantastic at first, I was so proud to work for Denny's but the longer I was there, the unhappier I got. Since working nights, I had no life besides work and sleep. I'm young so for me having time to myself and time to hang with friends was very important to me. The stress kept building up and most of the managers simply didn't care.
There were a few really good managers there which unfortunately got overlooked by the ones who didn't do much. One of the best ones landed up leaving and being replaced with one who wasn't so great. Though I heard they're back so I'm glad for that as everyone agreed the place went downhillmore... after the good manager left. Perhaps they'll be able to save the business.
I got along with 98% of my co-workers. There was one that no one liked as she would act like she was the boss of the place and would get mad if you dont do things her way. She was the one getting the hours and she wasn't that great at her job. There was definitely favouritism there but away from that everyone else was fantastic and I actually really miss working with them. We all helped each other out.
The hardest part of the job was working overnights, especially around Ramadan when it would be just the cook and I when a big family came in. At one point the restaurant was full and it got too overwhelming. Thank god one of the managers were staying in the hotel at the time. They did a good job making sure that didn't happen again by having a second server on until 3am as backup.
Overall, the place isn't the greatest to work but after some recent experiences, I wouldn't say they were the worst. Just be prepared for the amount of politics going on there.less
Serving experience, co-workers
Horrible hours, most management don't care about employees, Hard work for low wage
Dishwasher (Current Employee) – Oakville, ON – 22 October 2015
work at denny's hasnt been easy, having to deal with teenaged dishwashers who tends to ignore and do things thier own way and tends to be slow during busy hours. alot of servers, line cooks and dishwashers has been quitting work and goes somewhere else. Not enough hours given to everyone. I plan to leave once I find other job elsewhere.
50% discount on food
neglecting to clean things up such as walls and floors, garbages outside needs to be picked up
Line Cook/Prep (Current Employee) – Edmonton, AB – 3 October 2015
Most of the staff get along but there are plenty of times during the busy hours where the pleasantness definitely fades away. You get one free meal if you work in the kitchen on the line but because of management being too lazy for so long people take advantage of it.
Server/Hostess (Former Employee) – Mississauga – 9 September 2015
Good employer, approachable. Work was very busy, fair with number of tables and rotation of tables. Staff were supportive Strong sanitation ethics, lots of regular deep cleaning Learned a lot about restaurant business Had an opportunity to even manage overnights at times.
Server (Current Employee) – Fort McMurray, AB – 6 September 2015
I learned a lot about the food service industry. My training was top notch. I was hired before the grand opening, I received extensive train by great leaders within the Denny's corporation. I was trained to promote new menu items as well as suggest products to enhance meals and over all guest satisfaction. I enjoy working with the public and giving great customer service.