Productive and fun Place to work.
Pros: free meals when working
Cons: long hours and rotation on shifts
A typical day at work starts really early at 6.30 am, I need to be on time to check that last night staff is leaving the restaurant in decent conditions for the next shift. I am responsible of closing the day sales, ensuring all numbers and cash/debit moneys balance.
Before 7am., a walk through the restaurant has been completed immediate risk or urgent matters have been corrected, time card have been adjusted and I am ready to close the day sales and change the till money for next day operations.
I set the floor plan for the day servers with section rotation to give everyone same opportunity to rotate sections in the restaurant.
Once the cash out is done, I finish the walk through book taking and reviewing temperatures in both front of the house and kitchen, at the same time a list of additional activities by job code is delivered to them to work through the shift and have tasks done before leaving.
Now I am ready to do office work and preform the End od Day Reports, Review Room charges and balance reports, once they are done, I send the main ones to head officce and to our District Sales Manager, prepare the deposit and commit sales.
I review my Outlook and check the emails and work on them, I open our Scheduling tool and open communication with staff, review schedules for the week and perform changes and adjustments if needed and answer their questions and requests.
If a maintenance service is required I call the company involved to make the report and schedule a visit.
Now it is time to go and check the restaurant, do another walk through and check kitchen and stations – more... to ensure everything is perfect. I really enjoy talking to our guests and asking questions to be sure they are fully satisfied with our food and service.
After this I evaluate staff according to performance and coach them in opportunnity areas to improve and congratulate them in public when done.
There is always something to do, either interviews for new staff or review the staff training records or do special deep cleaning or perform a detail inventory for the end of month or answer P & L questions to Head Officce, prepare for a meeting or a Conference call.
We are always on the go and very active.
I think I have reached great experience working for the company for more than 5 years and I am ready for new challenges. – less