Hostess (Former Employee) – Coquitlam, BC – 1 December 2017
poor management due to favoritism on managers' parts. They only promote people they personally like even if they don't yet have the skills over someone who is more experienced but not a favorite. Just terrible. If you are looking to serve and have to start off as a host/hostess, don't get your hopes up that you'll ever be promoted.
Server (Former Employee) – Brampton, ON – 15 November 2017
Denny's is definitely a fast pace restaurant, but if you help out your co-workers, they help you, and it becomes close knit especially night shifts. The managers were great, super helpful and understanding. I didn't intact with the owners to much, they were super busy, so they did really have time for the employees I feel. the tips were good, I don't have any serious complaints.
tips, 50% off food (when i worked there), friendly, flexible, fast pace
Server (Current Employee) – Belleville, ON – 13 November 2017
i loved the fast pace so i wasnt trying to fins something to do all the time. friendly staff and an all around enjoyable environment to work in, i always had repeat customers that i started to have daily conversations with. I like having good realtionships with the customers it seems to make the job alot more home like,
Cook/Prep (Former Employee) – Colwood, BC – 26 October 2017
Typical day at work is pretty relaxing depending on your assignment.
Learned that I am extremely careful with any work I do, especially with anything new, thus causing me to personally be an annoyance as I did have to bug the people training me A LOT.
The managers were extremely nice. They were willing to work with my volatile schedule as long as I gave a good amount of notice, and even then, they understood when I called in that I couldn't come in due to my own religious reasons. Just give them a good amount of time and they'll work with it.
Hardest part is that it is stressful regardless. Working hard is physically and mentally demanding to some extent, but at Denny's it's extremely needed.
Most enjoyable is that it can be fun if you make it fun. I can't say the same for waiters and waitresses.
Extra advice I need to give that I see a lot of my own coworkers lacking honestly, is that you need to separate personal affairs from the job. It affected not only the staff, but also management ended up being affected because of this.
Free food for cooks when working. Discounts when eating on a non-working day.
Dishwasher (Former Employee) – Calgary, AB – 26 October 2017
Denny's was a great place to work at as my first job because i learnt how it felt to work part time. Workspace culture was friendly because other employees helped me throughout the couple months i worked and taught me many things which i can use towards my jobs in the future
Service assistant (Former Employee) – North Vancouver, BC – 22 October 2017
Dennys was a wonderful place for me to start my carer. I started of as a dishwasher and became a service assistant in less then 2 weeks. I learned a lot from this job. How to clean tables, seat guests, roll up cutlery, take payments and eventually, i was training people myself. The management team was great as well. The hardest part of this job was to do everything quick, because you dont want to leave the customer waiting. But the most enjoyable part for me was seating and talking to guests and taking their payments
Supervisor/Server (Former Employee) – Vancouver, BC – 11 October 2017
Assisted guests with making menu choices in an informative and helpful fashion. Deliverable exceptional service by greeting and serving customers in a timely and friendly manner. Regularly check on guests to ensure satiisfaction with each food course and beverages.
Server (Former Employee) – Napanee, ON – 26 September 2017
Denny's is a great place for beginner servers as you rely on following through the brand standards of serving which gives a great start for new servers . With a great team behind you the day goes by fast and enjoyable even when faced with disgruntled customers. Unfortunately prices on the menu are high for this area which leaves the server in the awkward position of being embarrassed at times when serving a side of a 1/4 cup of shredded hash browns for $3.49 ( which is almost the same price for a 5lb bag of potatoes at the grocery store) If you can get past the common unhappy customer complaining then you'll build up a healthy tolerance to unreasonable customers which is good because since this Denny's is located along side the 401 it brings in quite an array of customers with varying expectations. But with any restaurant the customers can be a pain. Whenever customers are too much, call over a manager as any one of them are good at dealing with the complaints. With that said, Management needs to be reviewed by the company . There is a lack of organization and communication amoung management at Denny's and it causes daily unneeded stress for their employees such as confusing scheduling. Many times during the week the general manager would be confused and shocked how the schedule had gaps in it and would have to scramble to find covers or ask staff to stay late. The occasional time, even if it's once a week would be manageable but this problem goes on for weeks which is draining. In my opinion, employees were being disregarded and insulted when monthly memos would bemore... released such as stricter break rules and removing end times with the expectation that employees would be working until they are not needed any more. Overall if you need cash in hand after every shift and are very specific about what days you can work- stick to that and you should be fine. Don't fall into being responsible for poor scheduling errors. Good luckless
Server (Current Employee) – Toronto, ON – 12 September 2017
The staff is friendly, for the most part. The pace is steady/busy on weekends. The tips are fair. The management is a little slack though. Morning shifts are the best, however it's hard to get put on them at first.
SERVER/HOST (Current Employee) – Surrey, BC – 11 September 2017
I was required to complete different tasks throughout a shift, I learned to work in a timely and friendly manner, and to prioritize and complete tasks accordingly. Customers were always top priority so any other task such as keeping the restaurant clean, secondary duties, restocking or helping co-workers, was completed between customer service. The hardest part of the job was the very slow times where all secondary duties were completed and finding new tasks to complete was difficult. The best part of the job was speaking with the customers, helping them feel welcome and relaxed and inviting them to talk about their day and how they were doing.
Server (Former Employee) – Edmonton, AB – 8 September 2017
Typical day at work: management yelling at everyone for no reason What you learned: NOTHING Management: unprofessional hardest part of the job: most enjoyable part of the job: meeting new patrons every day