Cashier (Former Employee), Dieppe, NB – March 28, 2013
Pros: half price lunches, health benefits, excellent hours
Cons: complication with a coworker
Although I have had complications with very few coworkers, overall I have had a great time working at the cash register, cleaning the garbage holders, filling the condiments, cooking in the kitchen, doing general cleaning in the dining area. I have learned to handle customer demands, assemble customer orders quickly. I enjoyed working in the kitchen – more... and putting my contamination control skills to work. – less
Business Partner (Former Employee), ANONYMOUS – October 3, 2012
I worked for Deluxe for almost 10 years. I was regularly rated as a high performing, and even outstanding, employee. I was told on multiple occasions by my direct manager that I was one of her 'top five" employees. I was laid off and was told that the decision was based solely on my salary. They did not solicit in put from my client group - AT ALL - – more... the decision was made in a vacuum with no customer / client input.
Although I had good experiences over the years at Deluxe, the last few years were miserable as the company struggled to keep its head above water. Employees became expedable - and obviously, that was my demise. I was a walking dollar sign - and when there was someone less qualified and less successful, but lower cost, they cut me immediately.
Would never recommend this company to any one. – less
Interactive Sales Consultant (Former Employee), El Segundo, CA – September 23, 2012
I worked for Deluxe's SEM sales floor in CA and the product was never working so regardless of how much you sold their back end support staff could never keep accounts on the books. The result is that the 35k plus commission pay plan meant "a little over 35k." They changed the entire management staff twice during my 7 month tenure there and the sales – more... force of about 50 was reduced to 20 by the time I was let go. The pay and benefits were good, but internal problems at the management level caused the division to hemorrhage money and make severe cutbacks. It is a HUGE risk working for them. – less
The company I formerly worked for was bought out by Deluxe Corp. thus; after 2 years the contact center was closed. If the circumstances were different, I feel their rating would be higher. The company is very professional & security conscience. There are excellent benefits from the Corporation.
The hardest part of the job was losing customers who – more... had been with us for 15-18 years. The most enjoyable part of the job was being able to assist a customer with a stressful situation and put their mind to ease. – less
Customer Support Specialist (Current Employee), Lenexa, KS – August 31, 2012
My typical day at work is basically setting up bank files...I enjoy the interaction I have with various people. Every day is different, depending on the nature of the requests. All the employees are very helpful indeed, and I love my bosses.
Product Pricing and Order Analyst (Former Employee), Shoreview, MN – July 24, 2012
Pros: great benifits
Cons: outsourced jobs to india
pricing specialist, maintain pricing bids for our sales reps.Generate price packages for financial institutions,implament company wide price increases for all products.Maintain company pricebook prices.forcasting,cost accounting,data entry,accounts payables
online marketing (Current Employee), Shoreview, MN – July 4, 2012
Pros: good benefits
Cons: most else
At Corporate teams are adversarial and don't work together. My team is supposed to support online marketing. We don't.
"Managers" (using ironically) are focused on getting raises and promotions. Supporting company goals and supervised staff are secondary considerations, if considered at all. My manager is dismissive of the teams and individuals we – more... are supposed to support. It's depressing.
There are great people and good managers around, but they aren't rewarded for being ethical or company-focused. It might get better. But the focus of senior management is acquiring other companies, not making the current one better. – less