Navigation Data Analysts (Former Employee), Atlanta, GA – March 27, 2014
Pros: flight benefits
Cons: learning curve
A typical day at work involved Flight Operations Management responsibilities as a member of flight dispatch team. I learned about the requirements to ensure efficiency and effectiveness of the Flight Dispatch process. Management was good and coworkers were supportive. The hardest part of the job was learning the job and the most enjoyable part was the – more... flight benefits. – less
Delta is an excellent company with very good benefits
Service Desk Specialist (Former Employee), Hapeville, Georgia – March 26, 2014
I worked at Delta for 13 years. I started as a Computer Operator and was promoted to several positions during that time. My last position at Delta was as a Help Desk Specialist. The environment was very friendly and knowledgeable. I learned about renaming profiles, adding & deleting software, re-configuring a users Outlook and assisting users with access – more... to various systems. There is on the job training and co-workers willing to assist with helping with a customer. The environment can get very busy with calls but overall very enjoyable. The hardest part can be the overflow of calls that one can receive and trying to distinguish the exact problem a user is having. The most enjoyable is knowing that you were able to help solve a user problem. – less
Ramp Agent (Former Employee), Los Angeles, CA – March 24, 2014
Pros: free flights
Cons: shorts breaks
My day consist of a ton of air crafts loaded with travelers from all over the world, once they arrive i would pull up to the air craft taxi the aircraft in the gate. Once water and air was hook up to the air craft we start to off load the carry on's and passengers luggage.
Mechanical Engineer Co-op (Former Employee), Atlanta, GA – March 18, 2014
Pros: free standby flights
Cons: non-flexible hours
Supportive work environment with friendly culture. The TechOps engineering department was composed of individuals who were passionate about the airline industry. The management was respectful of those they were managing.
Customer Service Agent (Former Employee), Boston, MA – March 14, 2014
Pros: excellent benefits
Cons: short staffed
A typical day is busy and hectic, especially if there is a bad weather day. It was exciting, crazy, productive, and fulfilling. It was good to be able to expedite Delta products as efficiently as possible. The ability to negotiate with Delta customers and resolve issues is one of the most important things I learned.
Baggage Handler/Ramp operator (Current Employee), Atlanta, GA – March 14, 2014
Ramp operations which includes the following lift, load, unload, and transport baggage, mail, and cargo to and from aircraft. Duties also include operating ground support equipment such as tugs, conveyor belts and tow tractors.
Communication Dispatcher Operator (Former Employee), Hapeville, GA – March 14, 2014
I have learned so much from this job. Even though this was my first contract position, the manager was really flexible with the schedule. However i would have liked to have a more steady imcome 9-5 type day shift. This operation runs 24 hours. I understood alot more about myself and what little did I know about the airline business. You are very safe – more... flying in the air! – less
Call centre Operative (Former Employee), Liverpool – March 13, 2014
I really enjoyed my time working for Delta and the people I was working with, the day would include taking calls and booking taxis and also dealing with customer issues which included complaints lost property pre bookings, taxi prices etc. The management were great dealing with any problems I had and any help I needed to better myself as did my co-workers – more... who where a great help getting me settled in. The hardest part of the job was getting overtime as staff in the morning got first refusal and I was always on afternoons and lates so made it hard at times. The most enjoyable was working with great staff and helping customers on a daily basis. – less
Flight Attendant (Former Employee), Fort Lauderdale, FL – March 8, 2014
Pros: worldwide travel
Cons: working every holiday
A typical workday involved checking in an hour before flight, doing pre-flight emergency checks and crew briefings, serving customers from all walks of life, managing all types of inflight situations including medical emergencies and safety issues. The toughest part of the job is when severe turbulence occurs during flight. The most enjoyable part of – more... the job is touring exotic destinations around the world. – less
Real Time Staff Management (Current Employee), queens new york jfk – March 6, 2014
Since my time here I have taken initiative to learn different aspects of my job such as Real Time Staffing Management, we use this technology to assign our agents and crews to meet arrivals and departures of all aircraft.