Pros: travel benefits, fun and fast paced
Cons: you may encounter disgruntle customers
As a online Support supervisor, you would take calls to help and asist people on how to navigate there way through Delta.com. We would solve any problems and help in rerouting customers on different flights. Another part of that job was to answer customer email that came in through delta.com. Being that it was a call canter, it was fast paced, but fun at the same time.