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Delta
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293 reviews

Delta Employer Reviews

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Productive and fun work place
Online Customer Service supervisor (Former Employee), Montego Bay Jamaica – December 31, 2012
Cons: long hours
A typical day at work is getting up early in the morning doing a three hour drive to reach my destination and doing the same amount of time back to where i started and repeating the process until the day is over.

I have learned to be patient and humble.

Management is not patient but he takes time out for his workers if they are in need.

My co-workers – more... are like family

The hardest part of the job is when there is a problem with the vehicle and i have persons depending on me to reach their destination on time.

The most enjoyable part of the job is when we have a staff party. – less
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Great place can be hetic sometimes
that guy (Current Employee), Kelowna, BC – October 20, 2012
Pros: benefits if you sign up for them. usually above avg wage.
Cons: usually long hours without breaks, not enough staff
Great people to work with, Not always up to date with our tools to serve our guests though.
Like any restaurant / hotel job there are ups and downs. This particular place doesn't have a high turn over rate though which is nice and management is usually pretty understanding.
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Overall an amazing company and happy to have had the experience
Administrative Co-ordinator (Former Employee), Calgary, AB – July 16, 2012
Pros: an exciting place and always meeting new faces (airport environment)
An amazing work culture. I enjoyed and learned so much in my eleven years with Delta. It is true... the modo at Delta was (The Delta Family) and that is exactly how we as employees all felt.
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An exciting place to work which allows you to travel.
Customer Service Agent / Ramp Agent (Former Employee), Salt Lake City, UT – May 14, 2012
I enjoyed learning more in depth about the industry while I was going to school for it. The free flights did not hurt either.
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Good people. Workload can be very challenging at times.
GM Reliability Programs (Former Employee), Atlanta, GA – May 20, 2013
Pros: high integrity of management staff and employee loyalty
Cons: 24 hours a day, 365 days per year operation
A place where you can excel if you learn fast and work hard. Pay generally lags for administrative support personnel, but company is known for its open and honest management style.
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Great work environment and great place to meet different people
Customer Service Agent (Current Employee), New York, NY – May 20, 2013
Pros: delving into different cultures even if only for the briefest of moments.
Cons: pay and advancement opportunities
Dealing with Passengers on a personal level. Solving any issues that may arise such as missed flights, delayed flight and altered travel.
Best part of my jobis meeting people from different cultures and working together with the other employees as a team to provide the best product for the customers.
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Productive. Learning new skills
Credit Card Accounting (Current Employee), Hapeville, GA – May 19, 2013
Great company. Get a long with co-workers.
• Research Inquires and Disputes for airline (Department approximately 300-400 daily claims
• Answer inquiries and chargebacks for 4 major credit card companies (VISA, DS, MC, AX)
• Research fraud claims
• Research airline dispute (duplicate billing, cancelled tickets, overcharged fees)
• Issue refunds for – more... the consumer
• Regain/Reclaim money for Delta Air Lines
• Work in Conjunction with Payment Group and Chargeback Group – less
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Best Airline
Ready Reserve Ramp Agent (Former Employee), Atlanta, GA – May 16, 2013
Pros: great hours, great pay and supervisors, easy job
Cons: part time.
I loved this job. i just didnt have the patience for full time
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Travel Industry
Reservation Sales and Support (Former Employee), Miramar, FL – May 16, 2013
A new experience in the travel industry in helping customers make travel arrangements and also being able to assist with travel arrangements and offering upgrades and other perks and benefits when available
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scheduling
Customer Services Agent (Former Employee), Raleigh, NC – May 15, 2013
Not enough opportunities, but the flying benefits was awesome
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Always flying high
On-Board Leader (International Crew Operations) (Former Employee), Chennai, TN – May 11, 2013
Pros: travel benefits
Cons: always away from home.
Working with a global crew.

Wonderful travel experience.

Lot of room for learning the aviation industry.
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Delta is a great place to work
Sr. Business Analyst, Res Loyalty IT (Former Employee), Atlanta, GA – May 9, 2013
My work was always well received. The team and family environment was incredible.
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Productive work place
VMS IT Specialist (Former Employee), Atlanta, GA – May 7, 2013
Pros: excellent cafe and great employees
Cons: parking and the slow security post
I loved working here. Such great culture. Cleanliness. Management was excellent. Always to answer questions and/or to lend a hand.
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fun work with travel benefits
Ramp Agent (Former Employee), Atlanta, GA – May 5, 2013
Pros: travel the world
Cons: not many hours to work
love this job had an accident at work which lead me to resign from the company 25 hours a week with some extra depends on the work load and season but overall its a fun job some tough days some slow days but its worth your while
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Relaxed breakroom with numerous amenities.
Manager Customer Service (Former Employee), Newark, NJ – May 2, 2013
Pros: bonuses, 401k incentives, profit sharing, travel.
Cons: weather delays, employee parking.
Although the business model was the same everyday, everyday was far from the same. I enjoyed the challenges and demands of the business and learned how to value diversity in the work place. The most enjoyable part of the job was bringing happiness to others.
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Great company if you like larger company structure
Business Systems Analyst 2 (Current Employee), Fairfax, VA – May 1, 2013
Typical contractor work where billable client site varies and location, flexibility and work all change from contract to contract.
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Great Job
Front line representative are required (Current Employee), Tampa, FL – April 29, 2013
Pros: n/a
Cons: great health care. three 15 minutes break and one 30 minutes lunch.
Working for Delta is fun everyday something new comes up because things change everyday with the airlines. Management is very relaxed only if your doing your job to the best of your ability. All of my co-worker are all very understanding if I ever run into an issue they are always there to help. The hardest day at delta would have to be on a day a plane – more... has issues then I will always get unhappy customers. Everyday is great at delta unless we have plane issues. – less
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Delta was very cliquish...
Customer Service Supervisor (Former Employee), Los Angeles, CA – April 26, 2013
Pros: flying benefits and time off with pay were the two greater benefits.
Cons: having to work in an environment where favortism was practiced was uncomfortable.
There was a lot of favortism while I worked at Delta. The two great benefits were the flying privileges and the time off with pay. There where however a lot of downsides.
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The company that needs a Union
Ticket Agent- I (Current Employee), Atlanta, GA – April 26, 2013
Pros: lots of family events
Cons: the company didnot allow a person to better them selves
My Day started out great with a cup of coffee. I had to have a jump off for what Ihad in store.. Management was bad and everybody was looking at everyone.
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Great opportunity to work with different cultures and travel around the world.
Flight Attendant Team Leader (Former Employee), New York, NY – April 25, 2013
Pros: the diversity of the job and the opportunity to meet so many people from diverse backgrounds.
Cons: being away from home so much
• Manage a team of 3 to 10 crew members for which tasks consisted of team scheduling, compliancy with emergency protocols, special needs assignments, and team performance of designated area.
• A high-level attention to detail provided with flight paperwork as well as communications with pilots, onboard economy and first class customers.
• Addressed – more... escalated customer concerns in order to provide a maximum flight experience.
• Provided excellent customer service for the comfort of passengers needing special attention, such as unaccompanied children, parents with infants, people with disabilities, the elderly, and non-English speaking passengers.
• Ability to work under stressful conditions by performing safety demonstrations, passenger service, and cabin preparation duties.
• Completed six weeks of extensive training that covered the skills and tools required by the Federal Aviation Administration for which only 25% pass government requirements. – less
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About Delta

Delta Air Lines, Inc. (Delta) is an air carrier that provides scheduled air transportation for passengers and cargo worldwide. – Read more