Online Customer Service supervisor (Former Employee), Montego Bay Jamaica – December 31, 2012
Cons: long hours
A typical day at work is getting up early in the morning doing a three hour drive to reach my destination and doing the same amount of time back to where i started and repeating the process until the day is over.
I have learned to be patient and humble.
Management is not patient but he takes time out for his workers if they are in need.
that guy (Current Employee), Kelowna, BC – October 20, 2012
Pros: benefits if you sign up for them. usually above avg wage.
Cons: usually long hours without breaks, not enough staff
Great people to work with, Not always up to date with our tools to serve our guests though. Like any restaurant / hotel job there are ups and downs. This particular place doesn't have a high turn over rate though which is nice and management is usually pretty understanding.
Flight Attendant (Former Employee), Fort Lauderdale, FL – March 8, 2014
Pros: worldwide travel
Cons: working every holiday
A typical workday involved checking in an hour before flight, doing pre-flight emergency checks and crew briefings, serving customers from all walks of life, managing all types of inflight situations including medical emergencies and safety issues. The toughest part of the job is when severe turbulence occurs during flight. The most enjoyable part of – more... the job is touring exotic destinations around the world. – less
Real Time Staff Management (Current Employee), queens new york jfk – March 6, 2014
Since my time here I have taken initiative to learn different aspects of my job such as Real Time Staffing Management, we use this technology to assign our agents and crews to meet arrivals and departures of all aircraft.
Ramp Agent (Current Employee), Atlanta, GA – March 6, 2014
As a Ramp Agent for Delta Air Lines I have learned various skills including: Improving teamwork and communication skills in challenging environments. Responsibility for operating various support equipment in close proximity of aircraft, other equipment, and personnel. Cooperating with aircraft crews to ensure the safety and punctuality of arrival and – more... pushback. – less
Customer Service Agent (Former Employee), Tallahassee, Fl – March 4, 2014
• Provided excellent customer service to the passengers, learned how to become team-oriented, and meet the operational needs for the company • Responsible for checking-in passengers, guided customers through the ticketing and reservations process, directed them to their gate and helped to ensure their bags meet them when they arrived
Very fast paced work environment. I enjoyed working for Delta it taught me a lot about what customer service is about.
CUSTOMER SERVICE (Former Employee), Jamaica, NY – March 2, 2014
Pros: great flight benefits on delta and other airlines.
Cons: there were no cons it was a positive workplace to work at.
I learned so much about the airline industry while working for Delta Airlines. A typical day would change every day there was no typical day. We were challenged everyday we went to work. The hardest part of the job for me is to tell the passengers that the flights are cancelled to weather conditions. The most enjoyable part of my job is to see that – more... the flight I was working on took off on time and the passengers are very happy with our services. – less
Great opportunity to experience diversity in the workplace
Frontline Manager - Air Traffic Control Tower (Former Employee), Atlanta Georgia; Orlando Florida – February 24, 2014
Pros: flight benefits, able to fly free anywhere in the world.
Cons: work/life balance.
Extremely busy, every day was different, based on the weather. Spent the day ensuring flights departed on time, and passengers needs were met. Learned everything there is to know about the airline industry, but specifically, how to lead people of various cultures. Outstanding management team in every department I ever worked. Developed lasting relationships – more... with my co-workers. The hardest part of the job was that each day was unpredictable resulting in working 1-3 hours passed scheduled shift on a regular basis. No time for family due to the busiest times are during holidays and when children are out of school. Very little work/life balance. The most enjoyable was learning to understand people, diversity, inclusion, and Delta has a culture that is like a family. Wherever you travel, you are always a part of the Delta family. I learned more about leading and developing people while working at Delta than any other company I have worked for. – less