Position: Bartender (Part-time)
Reports to: Outlets Manager
Serves the customer in a prompt and courteous fashion while maintaining a high level of quality and consistency to ensure guest satisfaction.
Greets guests pleasantly. promotes house drinks and food items; utilizes up-selling skills whenever possible to maximize revenues.
Prepares beverages for customers or servers according to standard operating procedures to control costs and provide a consistent product to the guests.
Maintains clean and organized work areas to maximize efficiency; sets up the bar and back bar according to established procedures.
Monitors guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notifies management of incidents involving excessive alcohol consumption or impaired condition of customers.
Checks identification whenever the age of a guest requesting and alcoholic beverage service is questionable; follows state and local laws regarding the sale and service of alcoholic beverages.
Verifies liquor inventory; completes all requisition requirements and stores stock as per approved procedures. Obtains, counts and secures bartender’s bank; distributes and collects bar servers’ banks; documents cash distribution in register drawer.
Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
Provides a professional image at all times through appearance and dress.
Follows company policies and procedures.
Other duties as assigned by supervisor or management.
Note: Associate will abide by the specific performance standards for their department as communicated to them by their manager.
High School diploma or equivalent. A minimum of one year of bartending experience and/ or hospitality related work experience required. General knowledge of restaurant/lounge. Wine knowledge is an asset. Must be able to speak, read and write English fluently. Previous experience with a computerized food and beverage system an asset.
Certification and/or License Requirement: Smart Serve Certified.
Skills: Specialized knowledge of mixing drinks, Customer service & Interpersonal communications
Will be required to work days, nights, weekends and holidays.
Will be required to work in fast paced, stressful environment.
May be asked to work overtime.
Located in the centre of the Technology Triangle, Kitchener is famous for more than its Germanic roots and annual Oktoberfest. Owned by...