Room Attendant
Delta Kitchener-Waterloo (Vista Waterloo Hotel Inc) - Kitchener, ON

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  • Cleans and services assigned guest rooms in a timely and organized manner according to procedures and standards.
  • When room service is completed, change room status so that rooms may be sold. Reports any room unable to be serviced within appropriate time standards to supervisor.
  • Reports needed repairs of unsafe conditions to supervisor.
  • Responds to requests from guests, supervisors or management in a timely and efficient manner.
  • Maintains linen cart and supplies neat and organized to department standards.
  • Maintains security of equipment, keys and supplies issued each day.
  • Reports lost and found articles to supervisor.
  • Follows procedures for team cleaning and self-inspecting program.
  • Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
  • Provides a professional image at all times through appearance and dress.
  • Follows company policies and procedures.
  • Other duties as assigned by supervisor or management.

Note: Employee will abide by the specific performance standards for their department as communicated to them by their manager.


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About this company
Located in the centre of the Technology Triangle, Kitchener is famous for more than its Germanic roots and annual Oktoberfest. Owned by...