Banquet Porter (Seasonal)
KW Hotel & Conference Centre - Kitchener, ON

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Completes banquet room set-up and/or breakdown of banquet & catering function rooms.

Primary Responsibilities:
 Sets up and/ or breaks down tables, chairs, audio visual equipment and platforms/ stages according to banquet event order.
 Cleans, stores and secures in an organized manner all tables, chairs and audio visual equipment, platforms/ stages and other equipment used for banquet functions.
 Maintains cleanliness of banquet rooms, banquet hallways, storage and service areas.
 May refresh rooms at break; clean ashtrays, remove dirty cups/ glasses, cleans trash cans, replenishes water pitchers, replaces table cloths, etc.
 Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
 Provides a professional image at all times through appearance and dress.
 Follows company policies and procedures.
Note: Associate will abide by the specific performance standards for their department as communicated to them by their manager

Education/ Experience:

o Basic reading, writing and math.
o Alcohol awareness certification and/or food service permit as required by local or state government agency.
o Customer service.
o Interpersonal communications.
o Organizational skills
Certification and/or License Requirement: . None

o Ability to interact and communicate with all guests
o Displays a positive attitude, maintains enthusiasm and celebrates success
o Planning and organizational skills with attention to detail

Working Conditions:
o Will be required to work nights, weekends and holidays.
o Will be required to work in fast paced, stressful environment.
o May be asked to work overtime.

About this company
Located in the centre of the Technology Triangle, Kitchener is famous for more than its Germanic roots and annual Oktoberfest. Owned by...